I tried every which way-entering the promo code and the gift certificate number at the same time in the two different fields together. That didn't work so I tried doing the certificate first, then the promo code. I tried entering the promo code first, then the certificate.
In the end, I emailed explaining the situation. Hopefully, someone will get back with me today to straighten this out. I am sure they are swamped.
Sent from my iPhone using Tapatalk
I'm real happy with the email responses I got from Harry at HG so I hope it works out for you.
Wayne
Great! This was my first purchase and barring any major catastrophic problem with the quilt, such as it arriving in camo color, this has been a fine company to deal with.
Wayne
Has HG updated the expected lead times since the sale?
Good afternoon everyone! We changed the lead times on our website for new made to order quilts to about 5-6 weeks. It's looking like most of the orders that are going out now are in the 4 week old range, so we're still at the targeted lead times that were posted for the sale. Due to the volume of orders in a short period of time, the lead times are expected to be about 5-6 weeks going forward. As always, if you're getting antsy or have any questions, please give us a holler and we'll give you a better idea of where we are on your order. We thank everyone in advance for your continued patience as we do our best to get your orders out in a timely manner.
Thanks so much!
Harry
Thanks for the update Harry!
Wayne
Bookmarks