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Thread: Thanks UGQ!

  1. #1
    Senior Member TiedUp's Avatar
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    Aug 2015
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    Murfreesboro, TN
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    Thanks UGQ!

    My wife and I are planning a big backpacking trip soon and she decided to buy a TQ, not just for the trip but for future use as well. I gave her a list of vendors to look at and let her be. She decided on another very popular vendor and emailed them questions on the product and the ETA and didn't hear back from them. They dont have a telephone number...so she gave up after about 5 days and then got a bit nervous about pushing the ETA too far out. So I strongly recommend she look at your site. She did and found your ready to ship selection. She ordered the TQ and it came in within a week. That still gave us a few weeks to spare!
    Glad you guys have that service available. Love the TQ!
    She did get that email from the other vendor but it was too late...this one was on the way. I dont want to call out the other vendor...but I am proud of you guys for coming through her/us.
    I enjoy working for my heat...it seems to make my food taste better. -Richard Proenneke

    2TiedUp YouTube Channel

  2. #2
    Senior Member old4hats's Avatar
    Join Date
    Jan 2012
    Location
    Ball Ground, Ga.
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    2,384
    Besides having great products, Paul and Missy are great to do business with. Great to hang with too.
    If you prepare for failure you will probably succeed.

  3. #3
    Senior Member arcana73's Avatar
    Join Date
    Jan 2017
    Location
    Buffalo
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    Dutchware Chameleon Hexon 1.6
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    June Bugs
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    309
    I love my bandit and UGQ. I got a ready to ship for my birthday last year, noticed one of the snaps had come undone, and they had me send it back and fixed it no charge. The total turn around time of sending it in and back was within a week. They have been great and have answered any questions I have in a timely manner. I plan to get a tarp from them next

  4. #4
    Senior Member LuvmyBonnet's Avatar
    Join Date
    Sep 2014
    Location
    on an island
    Hammock
    WBBB XLC/R.R 1.1 dbl
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    WB Superfly UGQ WD
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    I love my UGQ Ambush. Stitching is impeccable.
    Hanging in the woods, paddlin and catching trout- My kind of living...

  5. #5
    Member
    Join Date
    Aug 2018
    Location
    Minneapolis, MN
    Hammock
    Chameleon; Trail Lair
    Tarp
    Dutchware 11’ Hex
    Suspension
    Beetle Buckles
    Posts
    55
    Yes, UGQ is great to deal with. Highly recommend. I have two tarps from them.

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