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  1. #1
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    Repair Tato stand?

    Hi!

    Last night I set up my Tato stand to test out a new hammock and when I sat down, something popped. Upon closer inspection, it appears that one of the little metal pieces in the bar end caps came out so nothing is holding the bar to the Amsteel on one side. The result is that when weight shifts in a certain way in a hammock on the stand, the top bar slides up the Amsteel on one side and hits the top of the tripod. I've attached two pictures, one of the regular end cap and one of the end cap that's missing a piece.

    Is this something that has happened to anyone else? Can that end cap or the missing piece be replaced?

    Thanks in advance!

    0427191334_HDR.jpg

    0427191334a_HDR.jpg

  2. #2

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    Just a guess, but it seems like you'll need at least a new end cap given the deformity in the pic. How many times have you used your stand? Just curious if it is an issue due to repetitive stress or perhaps an unexpected dynamic load or simply a fluke. I can't recall many (any) reports of a Tato stand not holding up.
    The game is the best teacher.

  3. #3
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    Yeah, I'm also thinking a new end cap is needed.

    I think it's a fluke, I've only had about 30 nights with it - in 11' gathered end hammocks hung at about a 30 degree angle. And I weigh about 205 so well within the stated limit.

  4. #4
    Herder of Cats OutandBack's Avatar
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    TaTo is a pretty standup company. They have been around for many years. Have you contacted them and shown your picts? They may know how to fix this with little pain.

  5. #5
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    I just sent them an email. Hopefully that cap can be easily replaced!

  6. #6
    New Member
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    I just want to follow up on this thread...

    Bryan at Tato not only sent a replacement end cap, he also talked me through the replacement process on the phone!

    I'm stoked to have this stand back in operation and am totally awed by the fantastic customer service from Tato. A+++

  7. #7
    Herder of Cats OutandBack's Avatar
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    Quote Originally Posted by discmonkey View Post
    I just want to follow up on this thread...

    Bryan at Tato not only sent a replacement end cap, he also talked me through the replacement process on the phone!

    I'm stoked to have this stand back in operation and am totally awed by the fantastic customer service from Tato. A+++
    Man I love it when a plan comes together. Big props to TATO
    I am really glad they came thru for you.

  8. #8
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    Thank you for sharing, I have been considering a Tato Stand. The fact you were assisted is a very important bit of information.

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