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  1. #21
    robfishman's Avatar
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    Apr 2014
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    Quote Originally Posted by Free Home View Post
    Got my shipping for the net version in cloud 71!

    Whoo buddy! Ordered 3/15!


    Sent from my iPad using Tapatalk
    Me too!! So pumped! UPS tracking says it should be here tomorrow!!


    Sent from my iPhone using Tapatalk
    "Time you enjoy wasting is not wasted time." - Marthe Troly-Curtin

  2. #22
    Senior Member
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    Nov 2017
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    Im curious to see a review on the 12' Starlite.

  3. #23

    Join Date
    Jul 2017
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    Cary, NC
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    I've seen a lot of positive reviews of what Superior Gear is putting out, but I'm a little less impressed for the most expensive hammock that I have purchased. Granted it has an underquilt built in and a zippered bug net (which they forgot to ship), but it was $400. First off, I have over a dozen hammocks from most of our favorite vendors on here and don't think that I am an overly hard to please consumer, but wanted to get everybody's thoughts on the quality. The stitching on almost every part of where the underquilt is sewn into the hammock body is similar to the pictures below. What are everybody's thoughts? Is it just cosmetic and not going to hurt anything? It all could come loose? It looks worse than what it is? Fix it myself and move on?

    IMG_20210620_113734358.jpg

    IMG_20210620_114039712.jpg

    IMG_20210620_115056187.jpg

    IMG_20210620_115123461.jpg

  4. #24
    ObdewlaX's Avatar
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    Nov 2016
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    MyersTech
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    Quote Originally Posted by Dvankirk View Post
    I've seen a lot of positive reviews of what Superior Gear is putting out, but I'm a little less impressed for the most expensive hammock that I have purchased. Granted it has an underquilt built in and a zippered bug net (which they forgot to ship), but it was $400. First off, I have over a dozen hammocks from most of our favorite vendors on here and don't think that I am an overly hard to please consumer, but wanted to get everybody's thoughts on the quality. The stitching on almost every part of where the underquilt is sewn into the hammock body is similar to the pictures below. What are everybody's thoughts? Is it just cosmetic and not going to hurt anything? It all could come loose? It looks worse than what it is? Fix it myself and move on?
    If it were me, I'd take up whatever complaint(s) you have directly with Superior Gear. Granted, the stitching does look a little sloppy and doubt that would be a cause for failure, but you're the customer. My guess is, SG wants satisfied customers & would go to some reasonable lengths to make things right or at the very least, address your concerns/complaints. I'd give them an opportunity to respond and go from there.

  5. #25
    Phantom Grappler's Avatar
    Join Date
    Mar 2014
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    Denton NC
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    WildernessLogics 12x6
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    Please post again, regardless of outcome, now that I’m wondering.
    Contact vendor via email and phone. Important to maintain a cooperative relationship rather than an adversarial relationship.
    Although the stitching looks sloppy, this hammock underquilt and net (when you get it, did you pay for a net?)—will probably perform admirably in the field. And that is the ultimate goal. In other words- The proof is in the pudding.

    If it were me, I’d go so far as to request completely new gear, and nothing seam ripped and resown. I would even offer to split the difference in cost with the vendor. Maybe vendor can resell old unit as a “second”

    Sewing curved surfaces is not easy, and the sewer probably was tired and swamped with orders. Stuff happens.

    I’ll tell you a story. A friend of mine, whose mom is now a nurse, got a job when she was 18 years old, sewing socks in a hosiery mill. The line she worked on was called “Thirds”. All the new girl sewers worked this line.

    After six months she was promoted off of the “Thirds” line. She asked her supervisor, what “Thirds” meant.
    Supervisor said all socks on “Third” line were supplied to mortuaries-funeral homes. Think about it, the dead don’t care if their sock toe seam is a bit crooked.
    Now that job has been eliminated. As the modern knitting machines, knit entire sock.

    Good luck, my friend
    Your quest for hammock nirvana, will require cooperation on your part as well as the vendor.

    I’m thinking bout getting a Superior Hammock with sewn in underquilt or maybe a snap in underquilt, now that they offer a 12 footer!

    It should be against the law, for a short guy to own a 12 foot hammock.

  6. #26
    New Member
    Join Date
    May 2015
    Location
    Minneapolis, MN
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    Hi Greyhound. I am planning to get out to HangCon this year!
    Danny Warnock, Founder Superior Gear - SuperiorGear.com

  7. #27
    New Member
    Join Date
    May 2015
    Location
    Minneapolis, MN
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    Hi Dvankirk,
    Ya, those stitches are pretty rough. I'm sorry that this one slipped through our QC. I've shared these photos with the team so that they know that this does not meet our standards, and that we have very discerning customers.
    I don't believe that there's a structural issue, however, I think beautiful gear matters and I try to make that happen every time. I can honestly say that this stitchwork is not the norm for us, but again I'm sorry that we fell short. As I offered in my email, I would be happy to send a return label so that we can replace this unit with a correct Superior Hammock. I truly try to take great care of every customer. Thanks again for giving Superior Gear your business! We'll make things right! Best, -Danny
    Danny Warnock, Founder Superior Gear - SuperiorGear.com

  8. #28
    New Member
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    May 2015
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    Sup Shug! Glad you gave us a try! Way to have an open mind. Nothing more fun than converting a skeptic
    Danny Warnock, Founder Superior Gear - SuperiorGear.com

  9. #29
    New Member
    Join Date
    May 2015
    Location
    Minneapolis, MN
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    Glad you like the Suspension overall! Let me know if you have any results about the stretch or slippage.
    Ya, I really like using a carabiner in winter. I can setup almost completely with gloves on. (Tarp not as much)
    Danny Warnock, Founder Superior Gear - SuperiorGear.com

  10. #30
    New Member
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    May 2015
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    Minneapolis, MN
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    Awesome!! Thanks for your business!
    Danny Warnock, Founder Superior Gear - SuperiorGear.com

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