An adventure of a start to my 2022 camping season. Went out for the first camping trip of the season last Friday April 1st and also experienced my first hammock fail (not an April fools joke).
Setup my Pinnacle 360 hammock, checked the angle of the hang, slowly sat down and riiiiiiiiiiip. I was sitting on the ground through the hole. Thankfully the first trip of the year was out of the car and not backpacking and I had a spare tent in the trunk. I didn't have anything in my pockets, no zippers on my pants, and it didn't touch the ground. Maybe something happened on a trip last year and I didn't notice? I even find that hard to believe because the last trip before winter was two successful nights. Overall used the hammock pretty frequently in 2021 without any issues and loved it.
I emailed them just asking about what may have caused it and got a quick reply back saying they'll send me a replacement as this is extremely rare (lucky me). Emailed them 4/2 and a replacement arrived today 4/7. That's pretty awesome. I'd had it over a year and honestly didn't expect anything and wouldn't have held it against them as I know **** can just happen.
Friday night had 16 degree wind chills, low of 25 overnight and I still stayed warm and slept a solid 8 hours as a filthy ground dweller without a sleeping pad or air mattress. I was jealous of a friend who also has a Pinnacle hammock and had no issues. Woke up Sunday morning to a beautiful winter wonderfland of everything covered in snow! Stayed at Tracy Ridge in the Allegheny National Forest which just opened for the season and we were the only two people there camping all weekend.
Just thought I'd share my bad luck and kudos for awesome customer service. Yea, it failed, but before buying I'd read enough from people who also owned one and enjoyed it. Friend I went with also has one like I mentioned and has used his a lot more than me in the same time frame without issues.
If anyone has any prevention tips I'm open to them or you can just point out my bad luck as well. lol.. overall I think it may have just been bad luck.
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