When I first decided to go the hammock route. It was a week before a Boy scout trip that I was going on with my son. I made a call over to CJH, and inquired about an ETA for two North American Hammocks. I was told, no problem. They shipped out that day, and I was sent the tracking info. Two days later I check to see where my order is, and UPS says it has been rescheduled to be delivered two days to late for my trip. I call CJH and they recalled my order, and reshipped a new one next day. It was on my doorstep at 9:30am the very next day. Wow thanks for the effort. I felt a little cramped in the NA, and after speaking with them they sugested the NX150's with the spreader bars. I sent the two NA back, and got two NX 150 with out tarps. No hassles I just paid for shipping, and the small extra cost for the up grade. No restocking fee was charged either. The new NX150's where at my door in about a week. We have slept in our 150's a few times, and we couldn't be happier.
A big thanks to all over at CJH for a great product, and great customer service. I would recomend them to all.