Just checked my mail and found 2 manilla envelopes from Hennessy Hammocks. The envelopes contained free replacement tree huggers along with a very nice note from Tom explaining the potential issue with the old straps.
I have converted to the ring/buckle setup on my 2 HH's so I'm sending them back, but I was really impressed with their proactive service. I am, and will continue to be, a big HH supporter.
dallas
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