Ok, here goes...
As the topic says this is about ONE of the many things that gets me pissed off.
Twice I have sent an email to HH, both times they have neglected to answer me or just plainly ignored my question and that sucks, thats the sort of thing that tells me about their customer services and seriousness.
If a future customers sends an email asking...
Can I buy 2 sets of your holiday offers and ship it in one pack, just to save the shipping cost for me and my buddy? This was when they had their holiday special, buy a HH explorer or whatever and get a scout hammock for free.
They never returned a reply to me.
Next email was in the beginning of this year, asking if their holiday special was still "on".. stupid question since it was still up on their website, but I wanted to check just to be safe so I didn't get ripped of on my order.
They as before never replied to me.
Is it just me or isn't this a display of lack of respect?
Hey, maybe its just me.. Perhaps they have so much money already that they don't care about selling hammocks anymore, or it's the fact that I'm located overseas and they don't want to sell to an "infidel" like me.
But the fact remains, me and my buddy was going to buy the SURVIVOR CAMO UNIVERSAL hammocks at 399$, so thats a deal for 800 bucks with the extras we were going to buy.
Someone surely is going to say, well lame-a.. infidel why didn't you just order the hammocks and wrote a request about your wishes?
Sure, I could do that, but I'm the type of guy that wants to know for certain what goes before I'm placing my order. And placing an order with a company that don't replies to emails doesn't work for me, 400$*excluding shipping, taxes, customs is a lot of money for me to be sent out there being uncertain if I get what I'm expecting.