I have been dealing with Ann and Keltie at Hennessy for about the past 4 months and have exchanged approx. 25 emails in that time......
All i can say is that the customer service i have received has been absolutely tremendous, every single email was responded too right away and all the questions and concerns i had were both addressed and answered for me.
The whole kicker of this deal was in the end Keltie did a huge courtesy for me, as well as Ann did in the beginning.......these went well above and beyond what was expected.
Just wanted to put a big public "THANK YOU" out there to Tom and his whole staff, you guys are tremendous to deal with.