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  1. #21
    New Member
    Join Date
    Feb 2011
    Location
    Havertown, PA
    Posts
    20
    If you were to buy just 1 hammock from them, which would it be? I see they are having a winter sale were you get an insulation system for 99$.

  2. #22
    New Member
    Join Date
    Mar 2011
    Location
    Kingston, ON
    Posts
    16
    Quote Originally Posted by Chubbs4U View Post
    If you were to buy just 1 hammock from them, which would it be? I see they are having a winter sale were you get an insulation system for 99$.
    It depends on what you're looking for really, that's why there's different models.

    You need to consider your height and weight, how roomy you want the hammock to be, and what your pack weight/volume requirements are.

    I got the ultralight backpacker, but that's because I wanted something light and small, and I don't need a lot of room for sleeping.

  3. #23
    Senior Member
    Join Date
    May 2010
    Location
    Vancouver, BC
    Hammock
    HH Explorer Deluxe
    Tarp
    HH Sil Hex
    Insulation
    JRB Mt. Washington
    Suspension
    Whoopie Slings
    Posts
    376
    I have had nothing but awesome service from Hennessy. When I ordered my explorer Deluxe, I called them and asked if I could pick it from the distribution center. They said no problem, they would call the center and have them set it aside. An hour later, Hennessy called back and said that the people at the center were expecting me.

    I got on my motorcycle and ripped out to the center, and got my hammock from some very pleasant, happy folks at the distribution center, and then went back to the office.

    Any email I have sent has been answered promptly, and courteously. They are stand up folks.

  4. #24
    Senior Member Raul Perez's Avatar
    Join Date
    Nov 2009
    Location
    Long Island, NY
    Hammock
    1.1 Blackbird or Traveler SL
    Tarp
    OES Deluxe Cuben
    Insulation
    Yeti - all seasons
    Suspension
    Dynaglide Whoopies
    Posts
    2,363
    Images
    49
    when I was a Hennessey owner I too received great customer service from the company.
    "If you give a monkey a gun and he shoots someone, you dont blame the monkey"

    The end of the world is not coming in December, it is happening now in my living room. - TFC Rick

    http://watermonkey.net/

    Youtube Channel:

    http://www.youtube.com/user/RaulPerez1?feature=mhee

  5. #25
    Member refund's Avatar
    Join Date
    Jan 2011
    Location
    Smoky mtns. TN
    Hammock
    Hennessey deep jungle xl
    Tarp
    Hennessey Hex fly
    Insulation
    UQ,SS,BP.
    Suspension
    Straps and rings
    Posts
    63
    The best company ever in my opinion, I have had a problem or two in the past but nothing that they didn't fix right away. If you stop and think of the number of hammocks Tom produces for not only civilian use but also military use then it seems even more amazing how good the customer service is. For the people that bash them for having the product made in China, Just think if Brandon had as many orders as Tom, it would be a long wait on your hammock. Not bashing Brandon or Warbonnet at all, he just doesn't do the volume that Hennessy does. Sorry had to get that off of my chest, read to many other post bashing Hennessy.
    "To God Alone Be The Glory"

  6. #26
    New Member
    Join Date
    Jul 2010
    Location
    Southcoast
    Posts
    1
    Also two paws up, I just purchased a super shelter for my expedition hammock, it extended my temp range by at lest 20 degrees. Wonderful product for motorcycles, it makes the entire wilderness a camp!

    This is one of the 10 best items I have purchased when you factor in the dollar/enjoyment factor!

  7. #27
    Senior Member trekkingnut's Avatar
    Join Date
    Jul 2010
    Location
    UK Wiltshire/Peru
    Hammock
    hennessy deep jungle xl
    Tarp
    hennessy hex tarp
    Insulation
    roll matt
    Suspension
    karabiner
    Posts
    333

    totally agree

    best customer service i have received from any company anywhere. all credit is due to them and i regularly email them and tell them as well. just epic.

  8. #28
    New Member vtxdpm's Avatar
    Join Date
    Sep 2010
    Location
    Southeast
    Hammock
    Warbonnet Ridgerunner
    Tarp
    HH silnylon hex
    Insulation
    Burrow & Incubator
    Suspension
    DIY whoopies
    Posts
    11
    Another satisfied customer here.

    Called them last year, a few days after my first hang in my new HH. Expected to leave a message since it was late on a Sunday afternoon and was surprised when Tom answered the phone himself. Took the time to kindly answer my noobie questions and make other suggestions to improve my comfort and satisfaction with his product.

    Great service.

  9. #29
    New Member swedex's Avatar
    Join Date
    Feb 2011
    Location
    Sundsvall, Sweden
    Hammock
    HH Expedition (zip mod)
    Tarp
    DD 3x3
    Insulation
    HHSS
    Suspension
    HH+rap rings+biner
    Posts
    5
    I can only agree with those before me.. super service!

  10. #30
    Senior Member Silverlion's Avatar
    Join Date
    Sep 2010
    Location
    Hillsboro, Oregon
    Hammock
    HH Explorer Deluxe
    Tarp
    HH Hex Fly
    Insulation
    HH Supershelter
    Suspension
    Whoopies-n-Huggers
    Posts
    648
    Just sent them an email today with a couple of questions about services they may offer. Ann emailed me back in 4 minutes. I kid you not. 4 minutes...and maybe a few seconds.
    We must all learn to live together as brothers--or we will all perish together as fools. MLK

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