Thanks to the great service/support at HH. I purchased an UL Backpacker which I found to be too small, they cheerfully exchanged it for an Explorer UL. I ordered an XL bubble pad to be shipped back with it. They paid return shipping! Unfortunately, the bubble pad turned out to be a small, not the XL. I spoke to a helpful rep there named Keltie, she said she will ship out the XL ASAP, and that I could keep the smaller pad as it would cost more than its value to return.
Thanks again!
Chris
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