View Poll Results: Is this something you would find useful?

32. You may not vote on this poll
  • Yes, I would find this useful

    10 31.25%
  • No, I don't find this useful

    20 62.50%
  • I'm not sure

    2 6.25%
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Results 11 to 20 of 20
  1. #11
    Senior Member BearChaser's Avatar
    Join Date
    Jan 2011
    West Virginia
    H.G. & Warbonnet
    Whoopies & Dutch
    I'm with dragon on this. I find it easy to expect 6 weeks for a delivery. If I need it by a certain date, I email the vendor to find out if its possible before I order.

    Voted No.

  2. #12
    Senior Member McRat's Avatar
    Join Date
    Jun 2011
    Boston Suburbs
    WBBB 1.1 Dbl
    Warbonnet BMJ
    Hammockgear Addict
    I'm on several forums, and it amazes me how much activity is on HF, and how generally positive it manages to be.

    It also amazes me how much excitement there is about the gear - from the decision to the purchase, use, and modification.

    It is also amazing how many clever people have created hammocks and accessories, often sharing their designs and willingness to produce these.

    A few of these people have done it so well, they have gone into business for themselves and have been producing excellent gear at high demand. I too was a bit surprised by the delays on my gear - until I started seeing all of the other purchasers here, generally very happy with their purchase.

    I am now the proud owner of a great 3 season hammock home, and am already planning future purchases, which I will also go slightly nuts waiting for.

    I'll just say to those purchasing for the first time, hang in there.

    If you're still stressed while waiting, I have devised a plan that kind of works for me

    Step 1 - I think of how desperately I'd like to be enjoying a good hang in the woods.

    Step 2 - I think of the person just like me; unable to get out and enjoy a nice day in the woods... cause they're making excellent gear for others to enjoy. Success can be a curse.

    Step 3 - I order early and keep in touch via email.

    It's not hard and I'm grateful that I have such great gear from fellow members here - particularly when I'm such a klutz I could sew my hands together making DIY gear.

    Shout out of thanks to WarbonnetGuy, StormCrow, and Dutch for the great gear and customer service. Feel free to add a couple of days to my future orders if you can get out and enjoy some time outside.

  3. #13
    Senior Member thorwren's Avatar
    Join Date
    Nov 2008
    Lancaster, OH
    Anything hanging in the living room
    Quote Originally Posted by pgibson View Post
    With some items taking more time than others and some items being more involved to make at times those items are started one day and completed another. There are just so many variables that one day an order may be completed the same day it's ordered and the same item may take a week to be completed if ordered the next day. Things like just how many orders come in one day versus the next is impossible to account for. We have days with only a few orders then we have days with dozens of orders (I like those ).
    Sounds like a day in the life of HammockGear, too, Paul. Glad we're not the only ones who have crazy days. Those challenges keep us on our toes.

    Quote Originally Posted by Sidewinder View Post

    Sure we can research and see what people are saying but often times if there is a problem in wait times we may or may not hear about it. If we do hear about it often times the post is colored and heated by a dissatisfied customer. I for one don't want to be swayed by one or two customers who had a bad experience. Actual purchase date and actual ship date cannot be disputed. If posted without judgement, it's just data with which we as consumers can draw our own conclusions
    Sidewinder, I understand and appreciate your comments. We have learned a lot from posts made on here about any and all vendors. When someone is making unhappy comments about a vendor, we immediately check ourselves to see if we're guilty of it (such as wait times(unavoidable in our specific case, obviously)), etc. While you can't please everyone all of the time, we have to continually improve in every corner of the shop, BECAUSE we are cottage industry. We have a relationship with many of our customers because of the nature of the business. I do not think we would be as nearly successful without the fact that we look at the folks as folks, not numbers. I think that is why some folks get a little personal, because it is in this particular niche. We cottage vendors are sometimes under a microscope, and understandably so.... The HF members' constant feedback, good and bad, will help us determine in which direction to grow........
    ....and it keeps us very, very humble.
    Last edited by thorwren; 10-26-2011 at 19:46.

  4. #14
    Senior Member The RidgeRunner's Avatar
    Join Date
    Aug 2010
    Williamsport, PA
    Dangerbird or WBBB
    4 s Cuben Z-packs
    Crowsnest, Burrow
    Some of everything
    I got a little heated during my first "Big item" purchase. It was nothing special, just a stock order.
    Right about the time i was ready to blow and cancel my order, one of these threads popped up about the lead time and after the 100 post mark, i realized that i was closer to the front of the line than i thought and that there were 75 people behind me for something i don't have the talent to make myself.

    I still get excited when making a cottage purchase, but i now expect a lead time for these hand made items.

    I'm happy with a 6-8 week lead time because I'll still have it before i would if i wait to DIY
    Experts are the ones who think they know everything. Geniuses are the ones who know they don't.

    You need seek no rocky summit, for these high places are within you.

  5. #15
    Senior Member easyriver's Avatar
    Join Date
    Dec 2010
    East River, Nova Scotia
    HH Expedition
    KA Potomac UQ
    1" webbing
    I for one do not think this is a good idea. For many of the vendors on here producing gear just a part-time venture. Many hold full time jobs which we all know the demands of. Being small cottage industries stocking of supplies can also be an issue for some. They have neither the money nor space to carry a large inventory of materials or completed stock. Meaning when an order is placed the necssary materials if not on hand have to be ordered. Factor in shipping time, production times and anyone of a hundred other demands on the vendors time. You can easily see why it sometimes takes a while to get the goods you ordered sometimes. You are purchasing handmade quailty gear I would rather have them pay attention to quality rather rushing a putting less than his best efforts to achieve quanity. When dealing with cottage industries patience is a must. At any rate that is my 2 cents.
    I agree with poppabear. I have ordered several times from various suppliers that are all listed, or referenced here on HF. That there alone is enough to make me more patient. I no longer ask for verification. I don't want to waste their valueable time. Once i receive confirmation from PayPal, then i wait. I trust Paypal to have my 6. If you need something in a hurry, or by a certain date, then arrange that when you are ordering.

    PS: Still waiting for my Dutch Buckles! Just kidding, i expect them any day now.

  6. #16
    Peter_pan's Avatar
    Join Date
    Oct 2006
    JRB 11x10 Cat Tarp
    JRB UQ of season
    FTR... Jacks 'R' Better LLC has a full inventory, thus same or next day shipping is the norm...

    Ounces to Grams. ... Largest supplier of camping quilts and under quilts...Home of the Original Nest Under Quilt, and Bear Mountain Bridge Hammock. 800 595 0413

  7. #17
    Senior Member Poppabear's Avatar
    Join Date
    Dec 2009
    Lexington Park, MD
    Warbonnet Blackbird 1.7
    Zpacks Cuben Fiber
    Leigh's UQ
    Quote Originally Posted by BearChaser View Post
    If I need it by a certain date, I email the vendor to find out if its possible before I order.
    This is very sound advice and I have done this will a couple of our cottage industry venders. Without exception they have bent over backwards to accommodate me. Our vendors are good down to earth folks and if you make your needs / desires known they will do their best to help you out.

  8. #18
    New Member
    Join Date
    Oct 2011
    springfield, ma
    wbbb1.7 dl
    wl oldman winter
    gtpdy custom 20 oz
    whoops n buckles
    With the exception of the anxiety of checking the mailbox everyday my experience has been great vendors so far have no issue telling u what's going on with the order even after u received the products again just my experience so far. we all want what we want right when we want it .... lets pray Walmart doesn't get into the hammock game...LOL..... buying from the forsale forum is another story it will take me quite a while to try that again if at all
    Last edited by joejoetheduck; 10-27-2011 at 13:33.

  9. #19
    Senior Member Ewker's Avatar
    Join Date
    Oct 2006
    Chelem, Yucatan, Mexico
    depends on the vendor. When they say it is in stock but it won't ship for a week something isn't right or they are doing other things instead of taking care of their customers.

    Most if not all vendors let you know upfront what the lead time is and get it out in that time

    Bad service travels quicker than good service
    'Classic.' A book which people praise and don't read. ― Mark Twain

    Who cares about showers, gourmet food, using flush toilets. Just keep on walking and being away from it all.

    There are times that the only way you can do something is to do it alone.

  10. #20
    gunner76's Avatar
    Join Date
    Dec 2009
    Beaufort, NC
    Blackbird 1.7 double
    HG Cuben
    Dutch Clips
    It takes time to make custom gear from start to finish.

    While I would like to get everthing I order the next day, I know I is not going to happen, so I wait. If I have a drop dead date on when I need something I will contact the vendor prior to placing the order to find out the lead time for getting the product.

    Right now I am waiting for a TQ I ordered knowing that I will propably not get until late Nov early Dec. I could have gotten one faster from a different vendor but I chose to get one from a certain vendor due to the features and price who told me the approx shipping time and I am happy with that.
    3rd Annual Frosty But Hang Feb 2017 ............ 4th Annual 2018 Fat Butt Hang TBA ..................... 4th Annual 2017 Hunger Halloween Hang

    I am 18 with 46 years of experience ! ................ Hike the Neusiok Trail & check out the NTforum !

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