I received a response from the vendor:
- He has offered to provide materials for a replacement shell.
- He also suggested spraying the fabric with a water-resistance fabric spray to see if that would help
- He will be testing the fabric to see if there is an issue with the entire batch
- I invited him to comment on this thread
Bottom line, he is standing behind his product, and is actively working to resolve the issue. I will have no issues ordering from them again.
Before I break it down, I will spraying the fabric with a water-resistance fabric spray to see if there is an improvement. I am a little concerned with this approach because I don't want to harm the down and don't know how long it will last.
Anyone know how to remove the down from the quilt to add to the new one?
Thank you for you help