Page 1 of 6 123 ... LastLast
Results 1 to 10 of 51
  1. #1
    Senior Member Hawk-eye's Avatar
    Join Date
    Feb 2007
    Location
    Oak Ridge & Linville Gorge, North Carolina
    Hammock
    HHE, 2QZQ Mod4, Jerry 5 DIY
    Tarp
    HG Cuben/SFly Camo
    Insulation
    HammockGear Prod.
    Suspension
    Use them all!
    Posts
    9,989
    Images
    3

    Talking VIDEO: HAMMOCK GEAR.COM ... a word about Customer Service


    WARNING: Will discuss Rhurbarb Strawberry Pie and Livermush at random.


    "A democracy is two wolves and a small lamb voting on what to have for dinner.
    Freedom under a constitutional republic is a well armed lamb contesting the vote." ... B.Franklin


    Home of the Gorge Rats: Linville Gorge
    My Videos YouTube Channel
    Photo collections Flickr Photostream


    Gorge Rat Productions On FaceBook

  2. #2
    Senior Member Fronkey's Avatar
    Join Date
    Dec 2010
    Location
    Grass Valley, Ca
    Hammock
    DIY The Crippler
    Tarp
    Cuben Refugee
    Insulation
    The Ex-gf
    Suspension
    Whoopie Slings
    Posts
    4,848
    I laughed out loud when the package hit you in the back of your head.

    Hammockgear's customer service is 2nd to none. Adam drove over 3 hours to personally deliver some gear to a guy that was going to the Northern Hang so he would have his gear in time.

    He also over nighted my 20F TQ so I would have it in time to open on X-mas morning.

    Thanks again Adam & Jenny!


    Fronkey

  3. #3
    Senior Member Hawk-eye's Avatar
    Join Date
    Feb 2007
    Location
    Oak Ridge & Linville Gorge, North Carolina
    Hammock
    HHE, 2QZQ Mod4, Jerry 5 DIY
    Tarp
    HG Cuben/SFly Camo
    Insulation
    HammockGear Prod.
    Suspension
    Use them all!
    Posts
    9,989
    Images
    3
    Quote Originally Posted by Fronkey View Post
    I laughed out loud when the package hit you in the back of your head. Fronkey
    Trust me ... Waterbar Jim volunteered way too fast to do the konking for me! ha! Of course my wife said she'd have gladly done it for me if I'd asked!

    Adam and Jenny ... class act for sure ... and besides she's pretty darn cute!

    WARNING: Will discuss Rhurbarb Strawberry Pie and Livermush at random.


    "A democracy is two wolves and a small lamb voting on what to have for dinner.
    Freedom under a constitutional republic is a well armed lamb contesting the vote." ... B.Franklin


    Home of the Gorge Rats: Linville Gorge
    My Videos YouTube Channel
    Photo collections Flickr Photostream


    Gorge Rat Productions On FaceBook

  4. #4
    Senior Member Hooch's Avatar
    Join Date
    Mar 2007
    Location
    Princeton, NC
    Hammock
    Dutchware Half-Wit Hexon 1.6
    Tarp
    HG Palace
    Insulation
    Burrow & Crowsnest
    Suspension
    Whoopie Sling
    Posts
    4,333
    Images
    46
    +1. Lots of outstanding vendors on HF, but HG really has gone out of their way to rise up above the rest. Speaking from personal experience, they're totally dedicated to their customers satisfaction. Adam and Jen both rock out load!
    "If you play a Nicleback song backwards, you'll hear messages from the devil. Even worse, if you play it forward, you'll hear Nickleback." - Dave Grohl

  5. #5
    Senior Member Hooch's Avatar
    Join Date
    Mar 2007
    Location
    Princeton, NC
    Hammock
    Dutchware Half-Wit Hexon 1.6
    Tarp
    HG Palace
    Insulation
    Burrow & Crowsnest
    Suspension
    Whoopie Sling
    Posts
    4,333
    Images
    46
    Quote Originally Posted by Hawk-eye View Post
    Jenny ... class act for sure ... and besides she's pretty darn cute!
    "If you play a Nicleback song backwards, you'll hear messages from the devil. Even worse, if you play it forward, you'll hear Nickleback." - Dave Grohl

  6. #6
    all secure in sector 7 Shug's Avatar
    Join Date
    Oct 2007
    Location
    Minnesota
    Hammock
    I have many so....
    Tarp
    Blackcrow DIY Tarp
    Insulation
    FrankenquiltUQ/Pod
    Suspension
    Whoopie Slings
    Posts
    23,392
    Images
    62
    Head-Core Delivery)))))
    That Ken is nominated for Best Supporting Actor in a Short Film category.
    Yessir....that Stormcrow is quite the artist in many ways.
    Shug
    Whooooo Buddy)))) All Secure in Sector Seven

  7. #7
    Senior Member Ken's Avatar
    Join Date
    Dec 2008
    Location
    Linville Gorge Wilderness
    Hammock
    DIY
    Tarp
    Speer SWT
    Insulation
    hammockgear.com
    Suspension
    Whoopie slings
    Posts
    1,090
    Quote Originally Posted by Shug View Post
    Head-Core Delivery)))))
    That Ken is nominated for Best Supporting Actor in a Short Film category.

    Shug
    Takes a bow....................

    (had a good director)
    http://www.linvillegorge.net

    "You can't hem up a Rat!" Malcom Johnson, ca. 1970

  8. #8
    Senior Member tygr's Avatar
    Join Date
    Mar 2011
    Location
    Wasatch Front, Utah
    Hammock
    DutchWare 11ft Netless
    Tarp
    AHE Shangri La
    Insulation
    20° Phoenix/Burrow
    Suspension
    Becket Hitch
    Posts
    164
    I'm sure they have a great product. I'm a little frustrated though.

    I've sent two emails now ([email protected]), one yesterday and one on Dec 22, and so far have received no response to my question about them customizing a top quilt I'm interested in. If they don't do customizing, I'm fine with that. I'd just like a reply saying so.
    I'm out... | website

  9. #9
    Senior Member Hawk-eye's Avatar
    Join Date
    Feb 2007
    Location
    Oak Ridge & Linville Gorge, North Carolina
    Hammock
    HHE, 2QZQ Mod4, Jerry 5 DIY
    Tarp
    HG Cuben/SFly Camo
    Insulation
    HammockGear Prod.
    Suspension
    Use them all!
    Posts
    9,989
    Images
    3
    Quote Originally Posted by tygr View Post
    I'm sure they have a great product. I'm a little frustrated though.

    I've sent two emails now ([email protected]), one yesterday and one on Dec 22, and so far have received no response to my question about them customizing a top quilt I'm interested in. If they don't do customizing, I'm fine with that. I'd just like a reply saying so.
    First page of their website:

    Because of the volume of orders, we are working around the clock to get your order out, and as quickly as humanly possible, before Christmas. Please forgive us if we are not able to do so. The volume of emails received about order inquiries make it a bit challenging to stop production and answer emails. Shipping confirmations will be sent out as soon as it's out the door. MANY thanks for your patience and support!

    So tie that to the holidays and as they said above ... "thanks for your patience". They will get back to you of that I'm certain.

    WARNING: Will discuss Rhurbarb Strawberry Pie and Livermush at random.


    "A democracy is two wolves and a small lamb voting on what to have for dinner.
    Freedom under a constitutional republic is a well armed lamb contesting the vote." ... B.Franklin


    Home of the Gorge Rats: Linville Gorge
    My Videos YouTube Channel
    Photo collections Flickr Photostream


    Gorge Rat Productions On FaceBook

  10. #10
    New Member
    Join Date
    Sep 2010
    Location
    Fairlie, South Canterbury, New Zealand
    Posts
    7
    Yea I agree with Hawk-eye, they're just inundated with work-I true testament of their products & services. I had no reply on their info@ email address also but I did get a quick reply on [email protected]

    Try that address & just be aware that they will be doing the best they can & will get back to you soon.

  • + New Posts
  • Page 1 of 6 123 ... LastLast

    Similar Threads

    1. Hammock Gear Customer Service
      By Raos in forum Hammock Gear
      Replies: 54
      Last Post: 01-24-2014, 18:18
    2. Hammock Gear Customer Service...
      By halfastronomical in forum Hammock Gear
      Replies: 10
      Last Post: 01-31-2013, 00:24
    3. Hammock Gear customer service??
      By HangingOut in forum Hammock Gear
      Replies: 9
      Last Post: 11-01-2012, 09:35
    4. Hammock Gear - Customer Service in Mt. Rainier
      By thorwren in forum Hammock Gear
      Replies: 9
      Last Post: 09-20-2012, 18:38
    5. Hammock Gear customer service
      By Law Dawg (ret) in forum Hammock Gear
      Replies: 53
      Last Post: 05-28-2011, 11:35

    Tags for this Thread

    Bookmarks

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •