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Thread: UQ received

  1. #1
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    UQ received

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    Last edited by Dannytoo; 01-15-2012 at 18:12. Reason: add info
    John 3-16

  2. #2

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    Have you contacted Paul...it's possible that someone else is wondering why they got the wrong color too.

  3. #3
    Senior Member Southernfan6885's Avatar
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    Yeah contact Paul about it. I'm sure he'll work with you to make it right.

  4. #4
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    Quote Originally Posted by gmcttr View Post
    Have you contacted Paul...it's possible that someone else is wondering why they got the wrong color too.
    [QUOTE=Southernfan6885;633208]Yeah contact Paul about it. I'm sure he'll work with you to make it right.[/QU

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    Last edited by Dannytoo; 01-15-2012 at 18:13. Reason: mor info
    John 3-16

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    Paul is a good guy and I am sure he will make it right. I have ordered several times from him and have had nothing but good service
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  6. #6
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    I agree, Paul will certainly try to correct any error made. Mistakes happen.

    However, posting a public complaint on the receipt date (Saturday no less) does not really give him much of a chance to address it. Ditto on a five-ish Sunday morning followup.

    Correcting this type of situation is where our cottage industries have really distinguished themselves with fantastic service. Give him a chance before sounding the trumpet.

    Believing there is no way he can make this right by you doesn't leave him a lot of options.
    We must, indeed, all hang together, or assuredly we shall all hang separately. - Ben Franklin
    (known as a win-win on this forum)

  7. #7
    Senior Member G.L.P.'s Avatar
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    yeah i agree i would have given him the chance to fix it... after years of dealing with many of the vendors here i found they will go above all to make sure you are happy... there are a few times my order was not right or was later shipping out and they always made it up to me ... all i ever ask is be honest and make it right and any time i had a problem they took care of me
    and even sent along extra goodies for my trouble .... Paul is a good guy give him a chance to make it right ...
    now if it is not fixed they yes i can see posting about it so others will learn from what happen to you ...

    i think in the end Paul will fix it and you will be happy
    It puts the Underquilt on it's hammock ... It does this whenever it gets cold

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