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  1. #1
    New Member
    Join Date
    Jan 2012
    Nanaimo BC
    HH Deep jungle Safari
    HH Silnylon Hex
    UGQ Zeplin
    Stock (for now)

    Thumbs up Excellent Customer Service

    Hi All,
    New to the hanging concept. I e-mailed Hennessy today with some questions near 5:00 this afternoon not expecting to hear back for a couple of days only to have an e-mail arrive 4 minutes after I sent mine. Not only did Ann answer my questions but tracked down the out of stock ( on the web site) item in question. Now that is customer service.
    Cheers Kevin

  2. #2
    Senior Member 2Tall's Avatar
    Join Date
    Jan 2012
    Woodstock, Va
    11'ers DiY's, Darien U.L, WB Trvler
    HG4S, WB Asym
    HG Custom, W Mamba
    DGlyde, Dutch
    Thats what Ive been enjoying lately with my gear purchases. Great Service! I havent dealt with HH yet but several "cottages" over the last year. Always kind, helpful, and willing to go the extra mile to suit your needs. Nice to still have this in a big fast paced world. Hashing out a Kydex sheath as we speak.

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