UQ received

[Dannytoo]

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[gmcttr]

Have you contacted Paul...it's possible that someone else is wondering why they got the wrong color too.

[Southernfan6885]

Yeah contact Paul about it. I'm sure he'll work with you to make it right.

[Dannytoo]

Have you contacted Paul...it's possible that someone else is wondering why they got the wrong color too.

[QUOTE=Southernfan6885;633208]Yeah contact Paul about it. I'm sure he'll work with you to make it right.[/QU

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[gunner76]

Paul is a good guy and I am sure he will make it right. I have ordered several times from him and have had nothing but good service

[Alamosa]

I agree, Paul will certainly try to correct any error made. Mistakes happen.

However, posting a public complaint on the receipt date (Saturday no less) does not really give him much of a chance to address it. Ditto on a five-ish Sunday morning followup.

Correcting this type of situation is where our cottage industries have really distinguished themselves with fantastic service. Give him a chance before sounding the trumpet.

Believing there is no way he can make this right by you doesn't leave him a lot of options.

[G.L.P.]

yeah i agree i would have given him the chance to fix it... after years of dealing with many of the vendors here i found they will go above all to make sure you are happy... there are a few times my order was not right or was later shipping out and they always made it up to me ... all i ever ask is be honest and make it right and any time i had a problem they took care of me
and even sent along extra goodies for my trouble .... Paul is a good guy give him a chance to make it right ...
now if it is not fixed they yes i can see posting about it so others will learn from what happen to you ...

i think in the end Paul will fix it and you will be happy