Got to give a nod to the great folks at HH for outstanding service. One of my Snakeskins started to develop a split, so I called and spoke to Keltie. She asked me to send her a picture of the problem, and within minutes I got an email telling me that I had an incoming shipment from Hennessy Hammocks - a new set of snakeskins, with UPS tracking number, out that afternoon. No problems, no questions, no hassles, no return postage of the defective item.
Kudos, Hennessy Hammocks. Well done.