Quote Originally Posted by neo View Post
i straightened tom out,its under control,below an email from tomneo

Yes Rick,I know. It was my fault. I have refunded the money for those that did not like it (and let them keep the hammock), and I am returning to the original design. Shipping will resume next week. Thanks to everyone for their feedback. Remember this -- "if it's not broken, don't fix it."No problem, we will be back on line next week.Cheers
Well done Neo. My guess was right!

Smart move on his part; to refund their money AND let them keep the hammock. With good customer service like that, I’m sure he’ll continue to do well.

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