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  1. #331
    Senior Member
    Join Date
    Aug 2011
    Location
    Columbus, Oh
    Hammock
    ENO DN
    Tarp
    SilNylon
    Insulation
    Jarbridge UQ
    Suspension
    DIY Whoopies
    Posts
    143
    I will prob get one just so I don't need to blue tarp it as much. Sure I am getting a new tarp mid summer, but this looks like it will do in a pinch for friends/family who want to join me out in the woods. (Should my wife steal my tarp)
    "Its ok... I have a hammock!"

  2. #332
    Senior Member lustreking's Avatar
    Join Date
    Sep 2009
    Location
    Bethlehem, PA
    Hammock
    DIY GE
    Tarp
    12'x9'
    Insulation
    DIY IX UQ
    Suspension
    Whoopie Slings
    Posts
    243
    Quote Originally Posted by pb&j View Post
    Just talked with someone in customer service. Was offered a refund for the tarp and shipping.

    Did not get the offer to have the 16'x16' shipped for free, or I would have taken that deal.

    Not a happy camper.

    I wasn't offered it either, but I did ask for it and was given it with no problems.

  3. #333
    Senior Member chewbacca's Avatar
    Join Date
    Oct 2011
    Location
    North Dakota
    Hammock
    JRB BMBH
    Tarp
    JRB 11x10
    Insulation
    JRB Mw3/ HG Burrow
    Suspension
    UCR's / Dutchware
    Posts
    123
    Quote Originally Posted by pb&j View Post
    Just talked with someone in customer service. Was offered a refund for the tarp and shipping.

    Did not get the offer to have the 16'x16' shipped for free, or I would have taken that deal.

    Not a happy camper.
    I talked to sportsman guide around 9 am or so and was offered the full refund and was given waived shipping on the 16 x 16. Wonder why that changed so quickly for you
    . She also said that they only had about 20 of the 16 x16 left in stock at that time...

  4. #334
    Senior Member Trailblazer007's Avatar
    Join Date
    Mar 2011
    Location
    Thomaston, CT
    Hammock
    Hennesey Expedition
    Tarp
    HG Cuben Fiber
    Insulation
    HG TQ & UQ
    Suspension
    Amsteel
    Posts
    119
    Quote Originally Posted by chewbacca View Post
    She also said that they only had about 20 of the 16 x16 left in stock at that time...
    Wow. They had 700 units at about 6pm yesterday...they're moving fast.
    SUSPENDO LIBERTAS

  5. #335
    Senior Member chewbacca's Avatar
    Join Date
    Oct 2011
    Location
    North Dakota
    Hammock
    JRB BMBH
    Tarp
    JRB 11x10
    Insulation
    JRB Mw3/ HG Burrow
    Suspension
    UCR's / Dutchware
    Posts
    123
    Quote Originally Posted by Trailblazer007 View Post
    Wow. They had 700 units at about 6pm yesterday...they're moving fast.
    Ya I was surprised to hear that too.

  6. #336
    Senior Member DivaB's Avatar
    Join Date
    May 2011
    Location
    Newark, OH
    Hammock
    DIY Extra Wide & Long Tablecloth
    Tarp
    Funky & GG Tarps
    Insulation
    DIY down UQ
    Suspension
    continuous L. Amst
    Posts
    3,528
    Through emails they have been wanting me to wait till their products supervisor contacts me, but I didn't want to wait any longer and was worried the 16 x 16 would be gone. I called and it's all finally done! What a cluster F. Quite honestly Stacy wanted to start out a bit dumb on it all, when I said I'm another guide gear tarp customer....blah, blah, blah. It was more than a bit ridiculous to even pretend to not know what was going on. I called her out on it, and she was nice, nice, nice.

    She was showing 12 in stock (this was at Sportsman Guide). So who knows what they have and don't have.

    What counts is that I am getting a return mailing label sent to me so I can send back these others and get a full refund. I upgraded to 2 of the "16 x 16", used one of my $10 coupons, am having another $10 coupon sent to me, still got my club membership discount, and shipping fees of these replacement tarps were waived. Thing is, I did tell her what was offered to others. Some customers are getting screwed on these, plain and simple. Heck...it could be us...they may have given free upgrades to others. Who knows? I'm just glad it is part way over with. It'll be better when I get the new ones, my return label, and these others sent back.

    I was wondering at first if I should keep at least one small one....but I'm not. If it were 1.5 or even 2 feet longer I definitely would. I still have my funky forest tarps....which are certainly long. (I may just shorten those bad boys up a bit).

  7. #337
    Senior Member
    Join Date
    Feb 2012
    Location
    chicago, il
    Hammock
    Byers mosq trav, tablecloth
    Tarp
    JRB 11x10
    Insulation
    Eno Hotspot, pluq
    Suspension
    huggers, Byers
    Posts
    237
    I'm being told I only get a $5 coupon because the cost was $20. Anyone else get a better deal on purchase of one of the "12 x 12"?

  8. #338
    Member mtndragon's Avatar
    Join Date
    Nov 2010
    Location
    California
    Hammock
    Warbonnet(s)
    Tarp
    situational
    Insulation
    Love+down+IX
    Suspension
    Straps
    Posts
    50
    Just got off the phone with SG. I am traveling for business, but my 2 "12x12" (8.5x8.5) tarps are probably at my home already. None the less, secured a return label for free shipping back and ordered one of the 16x16 tarps-also free shipping. Thinking I will send back one of the smaller tarps and keep one. Should be good for motorcycle camping so that I can save wear and tear on my "fancy" tarps. There were 12 16x16's in stock, so after my order there are no more than 11 left. Just a heads up for those looking to secure the tarp they thought they ordered.

  9. #339
    New Member
    Join Date
    Feb 2012
    Location
    north of Dallas, TX
    Posts
    46
    Great, by the time I get my non 12x12 the 16x16's will be gone! Grrrrr

  10. #340
    Member mtndragon's Avatar
    Join Date
    Nov 2010
    Location
    California
    Hammock
    Warbonnet(s)
    Tarp
    situational
    Insulation
    Love+down+IX
    Suspension
    Straps
    Posts
    50
    Quote Originally Posted by PokeEm View Post
    Great, by the time I get my non 12x12 the 16x16's will be gone! Grrrrr
    Call them now and get the ball rolling. You do not need the tarp in hand to start the return process and secure the larger tarp!

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