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  1. #1
    Senior Member taylo's Avatar
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    Customer Service

    So I call Marty up yesterday (Monday) and ask if he could have a couple bugnets to me by Friday. He said he's super swamped but would see what he could do. I get a telephone call today at work (Tuesday). It's Marty and he's on the way to the post office with my Bugnets. Can't be beat.
    Last edited by taylo; 03-13-2012 at 15:49.

  2. #2
    Senior Member ernesthemmingway's Avatar
    Join Date
    Feb 2012
    Location
    Tampa, Florida
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    ENO singlenest
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    Marty has built quite a reputation for his customer service. Ive never seen a bad review for it.
    with two m's, like "hammock."

  3. #3
    Senior Member SC_Dave's Avatar
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    Oct 2010
    Location
    Hickory, NC
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    328
    Marty is a "salt of the earth" Southern boy and stands by his product and customer service the way it should be done!
    David
    All my morning aches and pains went away when I discovered hammock camping!

  4. #4
    Senior Member
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    Nov 2010
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    Midwest
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    also helped me get my tarp before a hang I needed it for, great service

  5. #5
    New Member OddDuck's Avatar
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    Nov 2011
    Location
    Duvall, WA
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    HH Backpacker UL
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    DIY down UQ (Yipee
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    marty?

    Not to be obtuse, but Marty is . . .

  6. #6
    Senior Member flatline's Avatar
    Join Date
    Nov 2010
    Location
    high point, nc
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    Wilderness Logics Night/Lite Owls
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    Quote Originally Posted by OddDuck View Post
    Not to be obtuse, but Marty is . . .
    Marty is the Man! at Wilderness Logics!
    my main thread injector and all around good guy!

  7. #7
    Senior Member taylo's Avatar
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    Quote Originally Posted by OddDuck View Post
    Not to be obtuse, but Marty is . . .
    The main man behind Wilderness Logics

  8. #8
    Senior Member Bic's Avatar
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    Oct 2011
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    Minnesota!
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    1,851
    I've had the same experience the couple times I've ordered from him. I plan to order another tarp from him this summer!
    The camper formerly known as HikingDad...

  9. #9
    Senior Member default's Avatar
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    May 2011
    Location
    Summerville, SC
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    Eno DL, Deep Jungle XL, Kammock Roo
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    i can not say enough about his service skills. i feel that if you were close enough to him, hed drive what youd ordered out too you. he has been #1 on my CS recommendation list ever since my first order, and i think ive owned about 10 of his products in my hanging career. not to mention the quality is spot on perfect.
    Give a man fire and he's warm for the night.
    Set a man on fire and he's warm for the rest of his life. Dante

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