I see lots of compliments about the customer service however my experience as of late has been the exact opposite.
I've sent a few (at least 3 in the past two weeks) emails and tried calling a few times (left at least two voicemails). None of my emails were responded to (basic questions) and I only got one call back from Adam late last week. Couldn't take the call at that time.
The clock is ticking on my next campout and I don't want to spend $800 on TQ, UQ, pillow and tarp without a few simple questions answered.
Does anyone know a better email or phone number than what is listed on their website?