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Thread: Ugq - growing

  1. #1
    sr1355's Avatar
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    Ugq - growing

    I want to thank all those that have placed orders or contacted me regarding possible orders. Amazing response and business so far, as with all small companies that experience rapid growth the growing pains are setting in. I'm at capacity considering my current working environment. I'm in the process of looking for a suitable shop to house the business to include quilts, tarps, and other related accessories. Tarps are in the works, designs are done and proto types are made, just need to secure reliable source for silnylon at a reasonable cost to keep tarps competitive and afforadble.

    My goal is to have this accomplished within the next two to three months and make the move to a new shop that will have the space to work more efficiently. Until then, lead times may run a little bit longer than I would prefer but I don't want to rush production and create quality issues. If you need a quilt quicker that 3-4 weeks please contact me to discuss details. I will do all humanly possible to make that happen for you but will also be realistic with shipping commitments. I'm a firm believer in honesty and getting in front of problems before they occur. I believe that this is the right attitude to have when it comes to communication and customer service.

    I also need a break from time to time to recharge the batteries, while I really enjoy making gear as I have an overwhelming need to be productive I also need to get to the woods every once in a while. I'm planning on attending the Hoosier Hang mid April so any orders placed between now and then will be scheduled for production upon my return.

    Again, thank you to everyone for the amazing first three months in business, thanks for everyones patience and I look forward to providing many more members with great products in the coming years. There are some well respected cottage industry companies here on the forum and I hope, with time, to gain the same respect from the forum through great products and great customer service.
    Happy Hangin'

    Paul - SR1355
    UGQ Outdoor Equipment
    Makers of High Performance Sleeping Gear and Tarps
    CLICK HERE TO VISIT OUR WEBSITE
    FOLLOW UGQ ON FACEBOOK
    CLICK HERE TO VISIT OUR FACEBOOK GALLERY

  2. #2
    SoundWitness's Avatar
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    Congratulations on the growing business and continued good luck!!
    "Surround yourself with the best people you can find, delegate authority, and don't interfere."- RONALD REAGAN

    "There is new life in the soil for every man. There is healing in the trees for tired minds and for our overburdened spirits, there is strength in the hills, if only we will lift up our eyes. Remember that nature is your great restorer." - CALVIN COOLIDGE




    My Backpacking Site

  3. #3
    I'm glad I ordered my UQ when I did. Paul sent me my shipping notice today. Can't wait to receive it and try it out.

    Congratulations on the growth Paul. The increased demand means you're putting out quality products. There are a lot of terrific manufacturers here on HF and you've taken your place beside them. Thanks for answering my questions and keeping me updated on the production schedule. Your customer service is top notch!

    Joe

  4. #4
    bloomgorge's Avatar
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    Sweet, good to hear. I'm looking forward to my custom 7d uq with cuben baffles
    http://smartoutdoors.webs.com/ elephant trunks, tarp keys and crosses

  5. #5
    Senior Member Stone's Avatar
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    Big congrats to Paul! Guess I better get my order in.
    Its a proven fact that 78.4% of all statstics are made up on the spot.

    Stone's Videos

  6. #6
    Senior Member Acer's Avatar
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    Keep up the great work and making of great quilts. Wish the best for you as your gear is top notch and awesome. Love everything you have made for me and the wife. Good luck in the future and enjoy your upcoming hang.

  7. #7
    bloomgorge's Avatar
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    I worked with Paul for about a week trying how figure out to maximize warmth to weight ratio. he came up with some clever ideas and I'm anxious to see the quilt. Really looking forward to feel how light it is, hoping to take 3-5oz out of my pack with this purchase.
    http://smartoutdoors.webs.com/ elephant trunks, tarp keys and crosses

  8. #8
    Senior Member Dblcorona's Avatar
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    Really looking forward to feel how light it is, hoping to take 3-5oz out of my pack with this purchase.
    Why bother? your still going to be heavier than Paul's pack and he was carrying an extra tarp.
    "We don't stop hiking because we grow old,
    we grow old because we stop hiking."

    -- Finis Mitchell,

  9. #9
    Redoleary's Avatar
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    Congrats Paul, you'll be able to retire from your day job before you know it.
    Good luck,
    RED

    My Youtube Channel

    Deep peace of the running wave to you.
    Deep peace of the flowing air to you.
    Deep peace of the quiet earth to you.
    Deep peace of the shining stars to you.
    Deep peace without end to you.
    adapted from - ancient gaelic runes

  10. #10
    bloomgorge's Avatar
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    Quote Originally Posted by Dblcorona View Post
    Why bother? your still going to be heavier than Paul's pack and he was carrying an extra tarp.
    We can have dreams can't we.
    http://smartoutdoors.webs.com/ elephant trunks, tarp keys and crosses

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