Read the fine print!!

[hrairoorah]

This thread has went way off what I originally intended. I wish I could change the title. The gist is this: I missed the disclaimer that the biners were not included and I assumed they were. My mistake, had nothing to do with Brandon or Warbonnet. I should have read the description. I didn't. What can I say, I was excited about ordering!!

My only intent in starting this was to let potential buyers know that biners were not included and to be sure and read every thing

"OK, so I got my WBBB 1.1 dbl and couldn't wait to set it up. Got everything ready and discovered that I didn't have any carabiners to use. Went back to the website and read and discovered that the carabiners are not included. Ordered a pair and now I have to wait again.
Don't make the same dumb mistake I made. I assumed that everything I needed was included and it's not.

The moral of the story...Read the fine print."

[dragon360]

Its a bit more time consuming but you can simply thread the strap through the loop around the tree and then rethread the triangles and tighten and you are hanging!
Dutch Clips work beautifully here as well.

[Chert]

I didn't see that either, I'd say bumping the price up slightly (biners don't cost too much) and just including them would be a good move. Having a "ready to go" hammock seems more favorable than one that is so close to being ready to go, but isn't.

[Cannibal]

Having a "ready to go" hammock seems more favorable than one that is so close to being ready to go, but isn't.

Totally and completely agree!
I suspect it's due to so many folks switching out suspensions for Whoopies, or using DutchClips instead of biners. But still...

[Z0rst]

So, to be fair, the problem isn't one of fine print. The information is on the page about suspensions that one can get to by clicking on "More Information on Hammock Suspensions" at the bottom of the purchase page. Is there some confusion because "Shopping Cart" box doesn't include a drop down for the biner or other accessories? Sure. Not all cottage industry folk are good at web design or even writing up descriptions. Brandon has done a thorough job overall, IMO. Maybe a mod can change the thread title for you since it *is* inflammatory, and you only meant to alert other people and perhaps give nice, positive feedback to Brandon.

So now you're in this pickle, as sweeeeeet hammock and no biners. I can imagine the fustration. I understand. When I ordered my WBBB years ago, I forgot to order the backyard trees. What to do?

Perhaps a trip to a local sporting goods store and end the wait? I'd guess Brandon allows that many of us have 'biners already and so not included.

+1 on this. Also, including the biner might also increase the shipping costs. Not that anyone would complain about that.

No friend's with biners? Perhaps, aks someone on here to send you a set (you pay shipping and/or small used biner fee). Who knows, they might even hand deliver them to you, if that's the type of white glove service your looking for. There are nice roads in WVA.

BTW- What are you going to do if you are in the woods and loose that precious biner? While waiting on the postal system to deliver the linchpin to your hammock nirvana, perhaps learn alternatives. Speers has a No-Knot system, Ray Mears has and interesting way of tying tape, and many more online solutions are at your finger tips. Heck, I just saw Mythbusters and they made rope out of duct tape for their hammocks! (not that anyone should try this at home....)

Again, I feel your pain. I am still waiting on those trees to grow.

[Alamosa]

It is ready to go. The hammock can be used as shipped, the biners make it easier to use is all. To follow this line of thinking In all but the warmest times in the warmest parts of the country some form of bottom insulation is need, should he raise the price and include an under quilt as well? Or a top quilt, and then dont forget the tarp, and lines, then there is the stakes, oh and a pack to put it in Where should the line be drawn? Who should draw it? Wouldn't it be more prudent to read and ask questions BEFORE a purchase is made rather than after? I am just saying is all.
It is sold so that you can build your kit the way you want it.
Just incase this comes across as to harsh it is not meant that way.

Just carry a hammer and nails. The straps can easily be nailed to the tree. Brandon c'mon man, I didn't get any nails with my hammock.

I'm sorry, this is just crazy. I've got some carabiners I'll send you for free and quickly. Just let me know. I personally don't see the need whatsoever.

To be fair, the problem isn't one of fine print. The information is on the page about suspensions that one can get to by clicking on "More Information on Hammock Suspensions" at the bottom of the purchase page. Is there some confusion because "Shopping Cart" box doesn't include a drop down for the biner or other accessories? Sure. Not all cottage industry folk are good at web design or even writing up descriptions. Brandon has done a thorough job overall, IMO.

So now you're in this pickle, as sweeeeeet hammock and no biners. I can imagine the fustration. I understand. When I ordered my WBBB years ago, I forgot to order the backyard trees. What to do?



+1 on this. Also, including the biner might also increase the shipping costs.

Ask a friend. Probably someone has some biners they can lend you. Or ask someone on here to send you a set (you pay shipping and/or small used biner fee). Who knows, they might even hand deliver them to you, if that's the type of white glove service your looking for. There are nice roads in WVA.

BTW- What are you going to do if you are in the woods and loose that precious biner? While waiting on the postal system to deliver the linchpin to your hammock nirvana, perhaps learn alternatives. Speers has a No-Knot system, Ray Mears has and interesting way of tying tape, and many more online solutions are at your finger tips. Heck, I just saw Mythbusters and they made rope out of duct tape for their hammocks! (not that anyone should try this at home....)

Again, I feel your pain. I am still waiting on those trees to grow to maturity.

WOW, is Warbonnet really this untouchable. The OP stated it was his mistake, he has looked locally, already ordered from Warbonnet, and was simply giving a heads up to others who may make the same mistake.

Why all the harsh posts? (Simply saying it isn't harsh when you see it sounds harsh yourself, doesn't take the edge away.) They really just confuse the thread from those trying to give constructive assistance.

[Z0rst]

WOW, is Warbonnet really this untouchable. The OP stated it was his mistake, he has looked locally, already ordered from Warbonnet, and was simply giving a heads up to others who may make the same mistake.

Why all the harsh posts? (Simply saying it isn't harsh when you see it sounds harsh yourself, doesn't take the edge away.) They really just confuse the thread from those trying to give constructive assistance.

Who is doing the confusion??

1. Online forums are a funny thing... the thread isn't a time line as in a conversation. Some post's came in before the OP last post, in my case I read his last and others after I hit post. So, yes he responded to the suggestions made by others and made his point much better in the later post.

2. Some weren't harsh, some were funny. Nails in trees. LOL.

3. There is a difference between constructive criticism/assistance and non-constructive complaining. Constructive criticism is where one offers solutions as well as pointing out problems. What solutions did the OP offer in his original first post? What have you offered?

4. Many followup posters offered alternatives and solutions to the problem he found himself in, this is constructive. One poster even offered free biners. How harsh is that!

5. The title of the thread is inflammatory. Maybe a better choice would have been: "Remember: Get the Biners". Much different tone. Or maybe even posted the last email first. Very different tone.

6. I think generally there is an expectation to clear things up through email posts with the vender first and then post what has been tried to resolve the situation to make it better for others later. That would've been constructive.

7. Brendon can do no wrong?? LOL. Right. China, price increases, calf ridge, all good search terms to bust this bubble.

8. Sorry if I said anything harsh. Still waiting for my trees to grow... maybe it's making me grumpy.

[weird1]

WOW, is Warbonnet really this untouchable. The OP stated it was his mistake, he has looked locally, already ordered from Warbonnet, and was simply giving a heads up to others who may make the same mistake.

Why all the harsh posts? (Simply saying it isn't harsh when you see it sounds harsh yourself, doesn't take the edge away.) They really just confuse the thread from those trying to give constructive assistance.

With all due respect, I didn't quote the OP, and the solution I gave was to read and ask questions before the purchase. I didn't think my post was harsh or I wouldn't have posted it, I did however see how it could be taken that way hence the clarification.

I am not a warbonnet fan boy either, I tried his gear and while it is popular and very well made it was not for me. I just think since all of the information is there on his page the post I quoted and gave an explanation for why it may not be changed. I find it funny that the OP acknowledged his mistake and another poster suggests the hammock is not usable and the owner needs to change the way he packages things because a customer did not read and comprehend the information on the site. Yet they can find it afterwards and point out that it clearly says binder not included.

I am sorry if my solutions are not worded in a more kind and coddling way.

[weird1]

I didn't see that either, I'd say bumping the price up slightly (biners don't cost too much) and just including them would be a good move. Having a "ready to go" hammock seems more favorable than one that is so close to being ready to go, but isn't.

It is ready to go. The hammock can be used as shipped, the biners make it easier to use is all. To follow this line of thinking In all but the warmest times in the warmest parts of the country some form of bottom insulation is need, should he raise the price and include an under quilt as well? Or a top quilt, and then dont forget the tarp, and lines, then there is the stakes, oh and a pack to put it in Where should the line be drawn? Who should draw it? Wouldn't it be more prudent to read and ask questions BEFORE a purchase is made rather than after? I am just saying is all.
It is sold so that you can build your kit the way you want it.
Just incase this comes across as to harsh it is not meant that way.

[Chert]

It is ready to go. The hammock can be used as shipped, the biners make it easier to use is all. To follow this line of thinking In all but the warmest times in the warmest parts of the country some form of bottom insulation is need, should he raise the price and include an under quilt as well? Or a top quilt, and then dont forget the tarp, and lines, then there is the stakes, oh and a pack to put it in Where should the line be drawn? Who should draw it? Wouldn't it be more prudent to read and ask questions BEFORE a purchase is made rather than after? I am just saying is all.
It is sold so that you can build your kit the way you want it.
Just incase this comes across as to harsh it is not meant that way.

The verbage from the warbonnet website:

"The adjustable webbing suspension is basically a cinch-buckle type suspension. If you choose this suspension, you’ll get 14’ of webbing per end. Each piece has a loop sewn into one end. You’ll place carabiners (sold separately in the accessories section) in these loops so you can simply take the webbing around the tree and clip back onto itself. All length adjustments are done by adjusting the webbing at the cinch buckle. This is by far the most quick and convenient type of suspension, and by far the most popular option."

Yes, you can 'use it as shipped' but that would be going beyond what the set up instructions tells you to do, and could result in you screwing up the suspension. I wasn't insinuating that he should be including insulation or the like I was refering to the actual hammock setup, but biners are cheap (even dutchware stuff is cheap) and adding $5-$10 to the cost of the hammock and INCLUDING them just seems like a good approach to me, especially when the instructions state to use carabiners and doesn't say how to use it without them. I purchased a dutch suspension with mine so it isn't a problem for me personally, but I can see how it could be. If not include them, at least make it more apparent in more places that you will be needing them, not drilled down into the hammock suspension area, where someone might not look when going to buy a hammock.