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  1. #31
    New Member
    Join Date
    Jan 2012
    Location
    Knoxville
    Posts
    1
    wondering the same. Anybody know how to get a hold of Brian? I am leaving for a big trip next weekend.

  2. #32
    New Member
    Join Date
    May 2012
    Location
    Tokyo Japan
    Posts
    23
    I ordered a MacCat Ultra on the 23rd of May and have tried to email Brian 3 times. He has never replied to emails sent directly to him or though his website.

    Brian, if you're out there I would appreciate a response.

  3. #33
    Senior Member J.Andersons's Avatar
    Join Date
    Jan 2012
    Location
    Riga, Latvia
    Hammock
    TTTM single
    Tarp
    MacCat Ultra
    Insulation
    sleeping bag
    Suspension
    rope and straps
    Posts
    470
    Brian's last activity are had been in 3.june as per data on his profile, I think that he are busy making those awesome tarps and rarely checks the internet, but You could try to send pm on HF.
    Ride fast
    Live fun

  4. #34
    New Member
    Join Date
    May 2012
    Location
    Tokyo Japan
    Posts
    23
    I have sent him emails via his gmail account twice, twice via his website and now through this forum. I understand that he is busy. I would just appreciate hearing when I can expect to receive it. We have been wanting to get out for the past two weekends. Hopefully this weekend we will be able to because the rainy season starts very soon which means we will be stuck in the house for the next month or so.

  5. #35
    Senior Member
    Join Date
    Apr 2012
    Location
    south central WI
    Posts
    134
    Quote Originally Posted by Don View Post
    I have sent him emails via his gmail account twice, twice via his website and now through this forum. I understand that he is busy. I would just appreciate hearing when I can expect to receive it.
    Dude makes a killer product and is booked solid. Don't count on it. You'll get it eventually.

  6. #36
    New Member keninct56's Avatar
    Join Date
    Sep 2013
    Location
    ridgefield, ct
    Hammock
    WBBB,WILDERNESS LOGICS,N-OWL
    Tarp
    WB-SUPER FLY,HG-CF
    Insulation
    HG-INCUBATOR, BURR
    Suspension
    WHOOPIE SLINGS
    Posts
    28
    just wondering if anyone else is having problems with there order? i ordered (2) tarps a week ago for christmas gifts and e-mailed brian with no response. the site said the tarps were in stock and would ship between 24 hrs to 3- days. anyway just a little frustrated with lack of communication, thanks

  7. #37
    Quote Originally Posted by keninct56 View Post
    just wondering if anyone else is having problems with there order? i ordered (2) tarps a week ago for christmas gifts and e-mailed brian with no response. the site said the tarps were in stock and would ship between 24 hrs to 3- days. anyway just a little frustrated with lack of communication, thanks
    Did you call him?

  8. #38
    New Member keninct56's Avatar
    Join Date
    Sep 2013
    Location
    ridgefield, ct
    Hammock
    WBBB,WILDERNESS LOGICS,N-OWL
    Tarp
    WB-SUPER FLY,HG-CF
    Insulation
    HG-INCUBATOR, BURR
    Suspension
    WHOOPIE SLINGS
    Posts
    28
    i would call him, if i had a phone #. his site shows no # & his direct e-mail doesn`t work. i sent him (2) messages on the other e-mail and no response? if anyone has the store # that would be great, thanks

  9. #39
    New Member
    Join Date
    Jun 2013
    Location
    detroit, mi
    Posts
    2
    Quote Originally Posted by keninct56 View Post
    i would call him, if i had a phone #. his site shows no # & his direct e-mail doesn`t work. i sent him (2) messages on the other e-mail and no response? if anyone has the store # that would be great, thanks
    I bought a hammock from him and never received it. Multiple emails no response.

  10. #40
    New Member
    Join Date
    Apr 2011
    Location
    Niagara
    Posts
    3
    Just received MacCat deluxe in Syl forest green. I ordered it in June 18 and it arrived June 30 in Lewiston NY. I was concerned that it would not arrive in time because I think the website said ships in 3-5 days. I emailed Brian in the meantime to ask when to expect the tarp to arrive. I did not get a reply. Later on or around June 25 I phoned and spoke with the directly, he assured me that it would arrive the following week.

    I am totally thrilled with the quality product, it was worth a little waiting. Keep in mind that Brian is doing this work in addition to another full time job.

    I would advise Brian to improve his email correspondence practices and update the website to reflect the realistic time frames of production, order processing and shipping. I would also suggest billing the credit card of the customer when they order ships, rather than when the order was placed, as I experienced.

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