I've been really interested in getting an OES tarp and got to mess with one my buddy had... I contacted OES the first time back in early June and got a prompt response... contacted a couple more times with quesitons... and nothing. THen I came on here and found everything I needed to know... definately made my mind up for me.
A week ago I ordered my MACCAT Deluxe... My paypal account sure shows that I paid, but I have recieved no confirmation of order or notification of shipment... and the website did say that hammocks were in stock and shipping the 13th.
Is this normal to not hear back from him? I'm sure the tarp is going to be the balls, but the customer service and lack of communcation is certainly off putting...
Now, I'm sure there are friends and loyal customers on here and will likely lash out at the new guy... but is this normal?