You and rookierocker want us all to feel bad for you, and to take up arms against a vendor - what, because he wants to you pay for return shipping?
Is that
really all that much to ask - especially when he's already informed you that none of the issues presented affect structural integrity of the device purchased, AND it clearly states his return policy on the website.
It's not like he's saying one thing and then refusing to do it - He's already stated his policy, you agreed to that policy by giving him your money.
It's well documented that the vendor in question is not great in the Customer Service Department. Get over it, move on - you've said your peace, the both of you, so move on.
Really... with close to 500 posts you should know the value of DIY gear around here - and you really think any of that gear gets sold with absolutely
zero errant stitching holes? (granted, your friend didn't by a DIY piece, but still -
it didn't affect the quality of the product!)
Life's a journey, you make it what it is, and you decide how and where it takes you -
~ good luck on yours
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