You should try hiking with him .. great guy !!
You should try hiking with him .. great guy !!
"The wise man questions others wisdom because he questions his own, the foolish man because it is different from his own." Leo Stein
Well i had myself siked up for the arrival of my hammock on Friday but low and behold i walk out my door on the way to work and what is laying there but a postal box...whohoo...bummer now i have to spend eight hours at work instead of admiring what i know is going to be a great 'new' piece of gear.
As it would be...work was extremely busy and all i thought about was my ''new' gear, as Donna put it in an email. Talk about biting your nails and clock watching.
I get home at 10:30 wiped out and thinking i'll set it up tomorrow...nah...i wanted to see the goodies like a kid at Christmas.
Sure enough i set it up and Donna was absolutely right...my hammock is like a brand new piece of gear. What a great job. Not that i had any doubt but i was truly blown away by the difference a side entry zip makes over the bottom entry. Which i love both ways but the addition of the zip and the quality of Donna's work is just off the charts awesome.
Kudo's to both Tim and Donna for exceptional job and fantastical customer service.
My inner gripe...i feel like for the quality of Donna's work i truly should have paid double. Great Job Guys. I will be ordering an UQP very soon.
Now the tick tock wait for my hammock gear 20* incubator is on...it's in the mail...the wait is more agony than the assurance ofa quality product.
I've had the pleasure of getting to know these folks to a degree... wish they lived closer.
They are truly good people ...Slowhike
I too will something make and joy in it's making
I recommend them every chance I get. Wonderful folks.
Beer won't solve problems, but then again, neither will milk !
Designer of the Switchback Hammock
Tree to Tree Trail Gear:http://tttrailgear.com
Very good customer service from this outfit.
I bought a UQP from them and finally had a chance to set it up this past Sat night on a quick overnight into the woods. Long story short, first time setting up the UQP, in the dark. In the AM I found that it had ripped so I sent a picture to Donna so she could tell me if I set it wrong or what ever. Turns out I did set it up wrong causing it too rip. Even so Donna said if I would send it back she would fix it at no charge. I have offered to pay for the repairs as it was my fault. Regardless, a class act and I will be ordering from them again.
I am still 18 but with 52 years of experience !
I agree with everyone.... they are truley wonderful folks and have a lot of patience. I say this for they had to deal with someone like me.
Thank you Donna & Tim (ladies first)
I appreciate all the guidence and help.
Roger
2QZQ Hammock Specialties
Specializing in:
Hennessy Hammock zipper modifications
Sewn on Tarp doors, Pole Pockets, and Grizz Beaks
Ridgeline and gear organizers, peak storage bags, UQ protectors, 2QZQ tree table!
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