I've had my Explorer Ultralite for over a year now and have probably used it all total for six weeks. While out hiking the AT last month, I experienced a complete failure of the fabric where my fanny was situated (tore from bugnet to bugnet). No evidence of any tears before this, so not sure why this happened. Hennessey has not responded to any of my emails, so I'm wondering if others have experienced any similar problems with their Hennessey's? I certainly enjoy their hammock, but a bit perplexed on what happened with the hammock and their lack of response to my emails.