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  1. #11
    MAD777's Avatar
    Join Date
    May 2009
    Location
    South Florida
    Hammock
    DIY, WBBB & Switchback
    Tarp
    HG cuben,OES Spinn
    Insulation
    DIY down 3/4 UQ/TQ
    Suspension
    Dynaglide & Dutch
    Posts
    9,983
    Images
    39
    IMO, you can't do better than buying your materials from Scott at www.diygearsupply.com
    Mike
    "Life is a Project!"

  2. #12
    Prefers life at 12 MPH. FLRider's Avatar
    Join Date
    Jun 2011
    Location
    Gainesville, FL
    Hammock
    DIY Gathered End
    Tarp
    DIY Asym
    Insulation
    DIY Modular Quilt
    Suspension
    Whoopies/MSH
    Posts
    4,650
    Images
    14

    Had Something Similar Happen...

    Yep, Scott is amazing at customer service.

    I had placed an order one night and forgot to add Amsteel to the order for my ridgeline. The next morning (which, for me, starts around 10-ish most days since I work evenings), I remembered and made another order. I assumed that I was going to absorb the extra shipping; it was my fault for not making the orders together.

    Lo, a pleasant surprise: Scott combined the orders and refunded my shipping on the second one, without me asking for it.

    Not only was he willing to refund the shipping, he did it without any request (or expectation) whatsoever. That is quality customer service. And the reason that he'll be getting my business in the future, any time that he has what I need.
    "Just prepare what you can and enjoy the rest."
    --Floridahanger

  3. #13
    gunner76's Avatar
    Join Date
    Dec 2009
    Location
    Beaufort, NC
    Hammock
    Blackbird 1.7 double
    Tarp
    HG Cuben
    Insulation
    UGQs ZEPPELIN
    Suspension
    Dutch Clips
    Posts
    7,700
    Images
    39
    Scott did the same for me a while back.
    Ditto

    Looking to order some more DIY stuff from him
    Frosty Butt Hang Jan 2015 .................. Fat Butt Hang April 2015

    neusioktrail.org ..................... Free Hammock Classes

    I am 18 with 43 years of experience !

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