Hi All,
We are shipping orders within a couple of days of them coming in, we are not waiting until May 10th to start shipping. I will send out dispatch confirmations via email shortly. Many thanks for such tremendous support/interest.
Sorry for the lack of comment on the thread, we've had a slight set-back which we've (mainly my Dad) been working very hard to remedy which has kept us rather busy...
The set-back...
We have had 3 strut failures. 2 (would you believe it) were during testing done by
Just Jeff and one was
fuzzie. Both have been sent replacements and as per
fuzzie's image post on this thread he now has working kit (Jeff's replacement is still in transit).
No-one was hurt but it rather panicked us and we decided we should unpack and inspect all our holding stock before sending out any further orders. Rather a lengthy process since all were poly-wrapped for dispatch
.
We have removed a few potentially defective struts that might otherwise have gone out to customers and we've put some QC checks in place for the next production batch but there is a small chance that customers that purchased a Handy Hammock before the group-buy could have a defective strut so I'll be emailing these customers to alert them and offer replacements/refunds.
Hopefully, just a minor hiccup on our journey. Big thanks to Just Jeff and fuzzie for their patience and assistance.
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