I think that I literally order something from Dutch once a week. Every single time it has shipped either the same day if it was placed earlier enough or the very next morning if I place the order later at night. I have never had it take more than two days to get to me. On my most recent order I really needed the product for a trip and it was sent right away priority!! It got to me well before I needed it. The customer service and the products are all top of the line. If only big business would take a page from our amazing cottage vendors.