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  1. #1
    New Member Walker1207's Avatar
    Join Date
    Sep 2012
    Location
    merrimack, nh
    Hammock
    Hennessy
    Insulation
    Down TQ and UQ
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    Hennessy suspen.
    Posts
    37

    Wanted to give a shout out to Paul at Underground Quilts

    I emailed Paul on Sat. the 30th inquiring as to an upgrade to a tarp i was looking at to replace my stock HH tarp. Within ten minutes i got a surprise reply and after a few communications I settled on a Hanger 11WB tarp. I asked about the wait time seeing as i had a trip planned for the weekend and wanted to take the new tarp along...well Paul said no problem he could have it made by Monday and ship by tuesday...despite it being easter weekend Paul did have it done by Monday and shipped by Tuesday..I got it Thursday afternoon and (sorry boss) I played hookie on Friday and went out for an overnight. This tarp is something sweet. HANGER 11WB 132x106
    and only 14 ounces. Its cat cut design fully seam sealed fully binded grossgrained eges. I'm really happy i went with Paul. In these days with the economy the way it is and people being careful where they spend or put their money, customer service is huge and i think alot of businesses forget that aspect of doing business at all. It can be something as simple as returning an email...which i have to say there have been some venders even here who have not returned my emails which obviously means they will never get a second chance with me.
    From start to finish Paul provided customer sservice that well went beyond my expectations. I will do business and reccomend Paul and Missy to anyone who asks and hopefully steer some business there way as i feel good business deserves great word of mouth.
    Great product, excellent service...this is how its done
    Attached Images Attached Images
    Last edited by Walker1207; 04-06-2013 at 10:15. Reason: photos

  2. #2
    fallkniven's Avatar
    Join Date
    Oct 2011
    Location
    NJ
    Hammock
    JRB BMBH
    Tarp
    Superfly
    Insulation
    UGQ
    Posts
    2,536
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    912
    Yes, they are awesome.

  3. #3
    adkphoto's Avatar
    Join Date
    Nov 2011
    Location
    Camillus, NY
    Hammock
    All of them.
    Tarp
    OES 4 Season,Cuben
    Insulation
    Downy Goodness
    Suspension
    Whoopies
    Posts
    344
    I couldn't agree more. Not only was Paul awesome to work with, but he makes really excellent quilts!

    David

  4. #4
    Timberrr's Avatar
    Join Date
    Jan 2011
    Location
    Orlando (okay, nearrr Orlando)
    Hammock
    WBRR
    Tarp
    The H.U.T.
    Insulation
    UGQ TQ and UQ
    Suspension
    The H.U.T.
    Posts
    1,374
    Images
    13
    I met Paul & his wife Missy at FH3.
    Great folks! Very supportive of the group hang and all around good peoples.
    FHV Planning Thread (it's gonna rock!)
    https://www.hammockforums.net/forum/...ida-Hang-(FHV)

    So many trees, so little time...

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