Another reason to buy OES. I had set my Maccat up in my backyard and my pup boxer got a little rambunctious and put too small toenail holes right above the left and right guyline d rings. I emailed Brian and explained what had happened, being this was a second hand tarp I had purchased off of WB. I asked if there was a diy repair kit I could purchase. Brain replied and said he would send out a repair kit monday no charge. WOW!! Hell that right there made me want to purchase another one! Fantastic tarp and Fantastic service and I didnt even buy it new from him.