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  1. #1
    New Member Jimmy Shelter's Avatar
    Join Date
    May 2013
    Location
    Central Illinois
    Hammock
    WBBB 1.1 Double
    Tarp
    Tadpole
    Insulation
    Incubator 40 +2 oz
    Suspension
    Ring and carabiner
    Posts
    49

    I just gotta say....

    I just got my Hammocks back from 2QZQ, and I cannot express in words my happiness in the quality of the work done,and the fantastic communication I recieved from Donna. There was hiccup in the postal system (go figure). After not getting my package 3 days after I thought I would have, I sent them an email to confirm the day it was shipped, and to maybe get some tracking numbers. I had a returned email, and a Phone call within 20 minutes.It was an error on the postal systems part. Between that time and the arrival of my hammocks I also had 3 text messages, and 3 emails letting me know where the package was, and when I could expect it. That is some serious commitment to customer service and satisfaction.
    Last edited by Jimmy Shelter; 05-22-2013 at 18:25.
    dyslexics untie!!

    Sing loud for the sunshine,
    Pray hard for the rain
    And show your love for Lady Nature
    And she will come back again
    Page/Plant

  2. #2
    2Questions's Avatar
    Join Date
    Nov 2006
    Location
    Lititz, PA
    Hammock
    HH Explorer w/ Zipper Mod #4
    Tarp
    ZQ Special w/mods
    Insulation
    Down
    Suspension
    Slings/straps
    Posts
    2,739
    Images
    146
    Even though your package took a minor field trip....the new USPS tracking system worked...at least we knew where it went and the path home! Donna
    Last edited by 2Questions; 05-22-2013 at 19:11.
    2QZQ Hammock Specialties
    Specializing in:
    Hennessy Hammock zipper modifications
    Sewn on Tarp doors, Pole Pockets, and Grizz Beaks
    Ridgeline and gear organizers, peak storage bags, UQ protectors,
    2QZQ tree table!

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