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Thread: ENO Durability?

  1. #21
    Senior Member Mikeinajeep's Avatar
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    ENO Durability?

    I agree with peanut and others, unless something as really changed. That is not a eno!! I have well over a 100 nights in mine and I bet you could not tell it from my friends with 3 nights on it. Plus the sack is wrong.
    Carpe noctem!!

  2. #22
    I am confused so I have attached some photos of the receipt and the end branding.





    Last edited by park; 06-12-2013 at 20:56.

  3. #23
    Senior Member Mikeinajeep's Avatar
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    ENO Durability?

    Is it super new and they have changed a few things? Either way return it and see if they will give you a new one.
    Carpe noctem!!

  4. #24
    It us pretty new and I just hope that they will take it. Any specific things I should point out when trying to return it?

  5. #25
    peanuts's Avatar
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    just point to the rip/hole/tear in the bag, you just bought it, no worries with rei. its just surprising how different the material looks.
    Peanuts

    "A womans place is on the trail"

  6. #26
    Senior Member eflat7's Avatar
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    I've been moderately using mine since 2005 and it is still in decent shape. I am a big guy too.

  7. #27
    Senior Member bmwrider's Avatar
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    Thumbs up

    ENO will repair/replacement your hammock for free, I know for sure, I work for REI, just send it to them and give them a call telling them you need it for the season so they will rush the repair/replacement

    I don't think this is a quality issue, the hammocks and stuff sacks are the same as before, and these hammocks have held up to a lot of abuse, I have customers tell me they leave theirs up for days in the yard in the sun, wind and rain with no damage, I don't think they are indestructible but should handle the use you describe.

    ENO changed the biners and cord locks this year, I compared my 2 yr. old model to one on the sales floor and the material is the same, the sack may have had a small hole before you got it, this could be one of many things.
    -A shopper abused it before you bought it.
    -Poked by display pegs.
    -It could have been damaged in shipping.

  8. #28
    Update: I went to REI yesterday and had no problems returning it. I just told the employee about my situation and he simply exchanged it for me. It seems that there return policy is still extremely lenient.

  9. #29
    Senior Member bmwrider's Avatar
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    Quote Originally Posted by park View Post
    Update: I went to REI yesterday and had no problems returning it. I just told the employee about my situation and he simply exchanged it for me. It seems that there return policy is still extremely lenient.
    I am glad you were treated good, enjoy your ENO man.

  10. #30
    Senior Member Mikeinajeep's Avatar
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    ENO Durability?

    That rocks!!
    Carpe noctem!!

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