Dutch is awesome, he will make it right
I have never had a bad piece from Dutchware, and I've had a "LOT" of Dutchware over the years. I have no doubts that he will make this right, and, ensure that this was an isolated incident but will take extra diligence to ensure each piece is up to his personal standards before shipment.
"yesterday is history, tomorrow is a mystery, but today is a gift---thats why its called a present" - Master Oogway
It's always best if your an early riser!
Send the "questionable" pieces to me and switch them out with ones on Dutch's personal rig next time I hang with him, lol.
I love mine! Gonna order more in the future. Good luck with your situation, I'm sure Dutch will take care of you.
"We must reject the idea that every time a law's broken, society is guilty rather than the lawbreaker.
It is time to restore the American precept that each individual is accountable for his actions." - Ronald Reagan
The only time Dutch has disappointed me was when I met him - I didn't think he was that easy on the eyes.
I got my first order today and will be placing another - mine is fantastic!
his Quality Control dept must have been shooting a new vid with a new product that day.
Next time, contact him directly.
But I am sure the subsequent support (here on the HF) will even do his top notch quality products even MORE justice and business.
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One time, this hairdresser told me that guys are MUCH MUCH pickier about their hair cuts (or what little they have), and she gave me examples to back that up, that I nearly died laughing.
just a thought.
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AT '12. AT '14. FT '15. CA '15.
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