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  1. #11
    Banned
    Join Date
    Mar 2013
    Location
    prescott WI
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    warbonnet BB, dream hammock
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    Quote Originally Posted by Dutch View Post
    Send me a pm and I will make sure this is right. If parts are going out with sub standard quality I want to know and fix it immediately.
    exactly why I will continue to buy from dutch and other cottage vendors! found out the hard way to many times when you give the cashier your money that completes the transaction for them for good!!!

  2. #12
    Administrator Yukon's Avatar
    Join Date
    Mar 2011
    Location
    New York
    Hammock
    WBBB XLC DL 1.1
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    Dutch is awesome, he will make it right

  3. #13
    Senior Member
    Join Date
    Dec 2009
    Location
    Md
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    5,221
    I have never had a bad piece from Dutchware, and I've had a "LOT" of Dutchware over the years. I have no doubts that he will make this right, and, ensure that this was an isolated incident but will take extra diligence to ensure each piece is up to his personal standards before shipment.
    "yesterday is history, tomorrow is a mystery, but today is a gift---thats why its called a present" - Master Oogway
    It's always best if your an early riser!

  4. #14
    Senior Member
    Join Date
    Jun 2011
    Location
    PA
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    Dutch's prototypes
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    Send the "questionable" pieces to me and switch them out with ones on Dutch's personal rig next time I hang with him, lol.

  5. #15
    Senior Member fiveonomo's Avatar
    Join Date
    Dec 2012
    Location
    Powhatan, Virginia
    Hammock
    WBBB XLC
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    I love mine! Gonna order more in the future. Good luck with your situation, I'm sure Dutch will take care of you.
    "We must reject the idea that every time a law's broken, society is guilty rather than the lawbreaker.
    It is time to restore the American precept that each individual is accountable for his actions." - Ronald Reagan

  6. #16
    SilvrSurfr's Avatar
    Join Date
    Jul 2011
    Location
    Jersey Shore, NJ
    Hammock
    Dutch PolyD
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    The only time Dutch has disappointed me was when I met him - I didn't think he was that easy on the eyes.

  7. #17
    Senior Member
    Join Date
    Jan 2011
    Location
    IN
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    WBRR, Lots of DIY
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    Quote Originally Posted by SilvrSurfr View Post
    The only time Dutch has disappointed me was when I met him - I didn't think he was that easy on the eyes.
    You made need a visit to an eye doctor.

  8. #18
    Senior Member ky chris's Avatar
    Join Date
    Feb 2009
    Location
    Kentucky
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    Warbonnet Traveler XL
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    Quote Originally Posted by Yukon View Post
    Dutch is awesome, he will make it right
    He made it right. He replaced all of the pieces that I thought weren't up to standard. The new ones are excellent.
    Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday...there is no someday.

  9. #19
    Member
    Join Date
    Sep 2011
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    Baton Rouge
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    I got my first order today and will be placing another - mine is fantastic!

  10. #20
    Senior Member Dos's Avatar
    Join Date
    Oct 2011
    Location
    Daytona Beach
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    his Quality Control dept must have been shooting a new vid with a new product that day.

    Next time, contact him directly.

    But I am sure the subsequent support (here on the HF) will even do his top notch quality products even MORE justice and business.

    _____

    One time, this hairdresser told me that guys are MUCH MUCH pickier about their hair cuts (or what little they have), and she gave me examples to back that up, that I nearly died laughing.

    just a thought.
    ~~~~~~~~~~~~

    AT '12. AT '14. FT '15. CA '15.

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