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  1. #1
    Senior Member Black Foot's Avatar
    Join Date
    Jun 2012
    Location
    Souderton, PA
    Hammock
    Tinkr Custom, Chameleon
    Tarp
    HG Cuben, Superfly
    Insulation
    EE RevX, HG, UGQ
    Suspension
    Dutchware, Trees
    Posts
    479
    Images
    12

    Warbonnet Outdoors Customer Service

    I had a minor issue with a zipper on my Warbonnet Hammock on my last trip that had me concerned about the possibility of a future failure. I contacted Brandon at Warbonnet and he got back to me the same day and told me to mail the hammock back to him and he'd take a look. Even though he couldn't replicate the issue in his shop he sent me a brand new replacement hammock 'just to be safe'.

    I know it's been said before but I just wanted to mention much I appreciate how Brandon stands behind his products and the outstanding customer service I received.

    Thanks Brandon!
    see you on the trail,
    Mike

    #optoutside

  2. #2
    Senior Member TATO's Avatar
    Join Date
    Oct 2010
    Location
    York, SC
    Hammock
    HH Deluxe/ DIY Gathered End
    Tarp
    HH Hex/ WB Superfl
    Insulation
    DIY Underquilt
    Suspension
    Whoopie Slings
    Posts
    492
    Worked with Brandon a few months ago on a purchase and couldn't be happier with his service.
    [SIGPIC][/SIGPIC]
    Offering fine and unique outdoor products for the serious hiker and hammocker.
    Available at the following retailers:Tier Gear, Dutchware

  3. #3
    Senior Member fiveonomo's Avatar
    Join Date
    Dec 2012
    Location
    Powhatan, Virginia
    Hammock
    WBBB XLC
    Tarp
    WBSF
    Insulation
    Yeti UQ, HG TQ
    Suspension
    Adjustable Webbing
    Posts
    465
    I to have worked with him, like his products he is top notch.
    "We must reject the idea that every time a law's broken, society is guilty rather than the lawbreaker.
    It is time to restore the American precept that each individual is accountable for his actions." - Ronald Reagan

  4. #4
    Senior Member iRokk's Avatar
    Join Date
    May 2012
    Location
    Alta Loma, California
    Hammock
    The Quagmire/misc DIY/Eno DN
    Tarp
    WB SF
    Insulation
    Hg system(eventual
    Suspension
    DIY whoopies/UCR's
    Posts
    743
    Images
    4
    His products are awesome, and I promise one of these days I will ACTUALLY drop by the shop to say hi when I am out in CO
    I may be dumb, but at least I'm ugly!

    I've done so much, with so little, for so long, now I can do anything with nothing.

    It's not peer pressure, it's just your turn.

  5. #5
    Senior Member Mountain Gout's Avatar
    Join Date
    Mar 2010
    Location
    Michigan
    Hammock
    Wbbb 1.1dbl.- Traveler multicam 1.9
    Tarp
    H.G. Cuben camo
    Insulation
    Phinc-burrow- H.R.
    Posts
    1,472
    Brandon is good people.... He is like the talented little brother I never had......
    We would be one step closer to world peace, if everyone slept in a hammock..

  6. #6
    Senior Member Tinmar's Avatar
    Join Date
    Jan 2011
    Location
    Kilmarnock, VA
    Hammock
    WBBB, ENO, HH, SMe
    Tarp
    WB SuperFly
    Insulation
    UQ
    Suspension
    Various
    Posts
    282
    Images
    1

    Warbonnet Outdoors Customer Service

    I use a CPAP machine hung from the SRL and like to run the power cord in from outside. No problem with my 2QZQ HH Mod 4. I recently ordered a WBBB and asked Brandon if he could do a zipper mod with a double at the head. No Problem. Works like a charm.. with Brandon it's all about the customer and quality.

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