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  1. #1

    Simply Light Designs - Costumer Service

    As a new member, and a soon-to-be new hammocker, I went out searching for websites with cheap materials. The Joann near me has only a limited array of ripstop, and none i liked (pricey too). On one of my past threads asking for places with cheap fabric (price not quality), and reasonable shipping rates, I was guided to the website http://simplylightdesigns.com/ . The selection is limited, but now I know it is only ran by one person, I can see why. The prices for DIY fabric, Amsteel, and Webbing is amazing. Example, the Amsteel blue (color charcoal black) is $0.22 per foot, same as big name websites.

    So, I got curious when i saw the option of custom gear. I requested a simple 2 layer 11' hammock, but my questions grew to more. Within 18 hours, and over night, 25 emails were sent back and forth between me and Jared Baker. All with the answers I needed, and with a friendly attitude.

    SOOOO... I decided with ordering a Hammock, tree straps, and 100 Feet of Amsteel. 83$ later, He said it might even ship tonight and he will be getting me a shipping number... O did i mention its FREE SHIPPING?

  2. #2
    Simply Light Designs, great service,great prices, fast shipping. Nothing more to say!!
    There's no excuse for laziness...

    but, if you find one, let me know.

  3. #3
    craige's Avatar
    Join Date
    May 2012
    Location
    Midlothian, Scotland
    Hammock
    DIY End Channel
    Tarp
    DIY Winter tarp
    Insulation
    Zeppelin and sb
    Suspension
    Amsteel UCRs
    Posts
    1,538
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    4

    Re: Simply Light Designs - Costumer Service

    Costumer? Way to diversify

    Sorry someone had to!

    That is great service though!

  4. #4
    Senior Member Algonz's Avatar
    Join Date
    Feb 2012
    Location
    burnsville, mn
    Hammock
    diy 1.1 oz
    Tarp
    diy cat cut
    Insulation
    hg incubator
    Suspension
    dutch whoopie hook
    Posts
    216
    I've made one of these posts about SLD I love the free shipping and how fast it is my last order was place late Saturday night and it got to me on Monday. I also sent him an email about selling cinch buckles alone and he had them on the site the next day. Now I think I'll bug him about more fabric and amsteel colors and see what happens

  5. #5
    Unofficial Trail Dozer halfastronomical's Avatar
    Join Date
    Oct 2011
    Location
    Little River Canyon, Alabama
    Hammock
    DIY "FLYING BUTTREST" or WBRR
    Tarp
    Leaves/Luck/DIY
    Insulation
    UnluckyGeese of HG
    Suspension
    Whoopiedyne Vines
    Posts
    821
    Images
    5
    Good to hear. Jared has rockin customer service. He is awesome at working with you to achieve your specific needs He makes good gear too.
    Trail information, photos, waterfalls and vistas on the DeSoto Scout Trail facebook page.
    https://www.facebook.com/desoto.trai.../photos_albums


    Soon I'll lose these rags and run, Returning to the wild where I'm from. -Chris Whitley

  6. #6
    michigandave's Avatar
    Join Date
    Aug 2012
    Location
    Clarkston, MI
    Hammock
    SLD Streamliner, Trail Lair
    Tarp
    SLD TH. WH, Asym
    Insulation
    HG, JRB, EE
    Suspension
    straps & whoopies
    Posts
    726
    Ditto on all of the above . Isn't it nice seeing a vendor who takes the idea of customer service to a whole new level.
    Hangin' in the Great Lakes State

  7. #7
    Craigthor's Avatar
    Join Date
    Jul 2013
    Location
    Iowa
    Hammock
    SLD Streamliner DL
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    SLD Winter Haven
    Insulation
    New River & Owyhee
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    Dutch Whoopies
    Posts
    835
    Yep Jared is awesome I have several pieces of his hammock gear here.

  8. #8
    When i receive it, ill post pictures

  9. #9
    He shipped it this morning so it's on it's way

  10. #10
    Craigthor's Avatar
    Join Date
    Jul 2013
    Location
    Iowa
    Hammock
    SLD Streamliner DL
    Tarp
    SLD Winter Haven
    Insulation
    New River & Owyhee
    Suspension
    Dutch Whoopies
    Posts
    835
    Quote Originally Posted by Fan View Post
    He shipped it this morning so it's on it's way
    Nice, means you should have it by Saturday. I've got somethings in the works with Jared myself. Nice to see more SLD stuff hit Ia.

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