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  1. #11
    hk2001's Avatar
    Join Date
    Jun 2012
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    Quote Originally Posted by SilvrSurfr View Post
    I never have much problem untangling - mine looks like that every time I pull it out of the stuff sack.
    I tried for about 2 hours last night, the problem is that the loop to hook the suspension to has fed in between so many different sets of strings that it's just a jumbled mess. The picture doesn't really do the tangle justice.


    Thanks to Danny Hammock from BoM for helping me with the situation. to the great customer service!!

  2. #12
    Turtle Creek's Avatar
    Join Date
    Dec 2011
    Location
    Southern MD
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    Quote Originally Posted by hk2001 View Post
    Thanks to Danny Hammock from BoM for helping me with the situation. to the great customer service!!
    You know when someone named Danny Hammock steps up and says "call me directly", you'll get the help you need. That sounds like stand up customer service ... and something I will remember.
    -Turtle Creek

  3. #13
    Senior Member
    Join Date
    Jul 2013
    Location
    Anderson, SC
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    Quote Originally Posted by Turtle Creek View Post
    You know when someone named Danny Hammock steps up and says "call me directly", you'll get the help you need. That sounds like stand up customer service ... and something I will remember.
    Definitely, Glad you got it sorted out hk2001!

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