I never have much problem untangling - mine looks like that every time I pull it out of the stuff sack.
I tried for about 2 hours last night, the problem is that the loop to hook the suspension to has fed in between so many different sets of strings that it's just a jumbled mess. The picture doesn't really do the tangle justice.
Thanks to Danny Hammock from BoM for helping me with the situation. to the great customer service!!