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  1. #1
    Senior Member breyman's Avatar
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    Aug 2012
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    Denver, CO
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    Recent HG Wait Times?

    I've owned a number of HG products and just sold an incubator to upgrade to the newest, Argon version, to save 3-4 ounces. After browsing a few posts, it seems that 3-ish weeks is the current wait time from the order to shipping. Is that match with what others are experiencing? I know this is a very busy time of the year and hope I don't have to wait too long as I have a 50-mile backpacking trip in mid-June I'd like to take this on.
    Brian
    Denver, CO
    Father. Husband. Scoutmaster.

  2. #2
    Member bghiker's Avatar
    Join Date
    Mar 2014
    Location
    Battle Ground, WA
    Hammock
    Dream Hammock Roaming Gnome
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    Warbonnet Superfly
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    HG Incubator 20
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    56
    I ordered my incubator on 4/15 and it shipped Friday..I should be enjoying its cozy down goodness tomorrow...

  3. #3
    Birch's Avatar
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    Mar 2014
    Location
    West Virginia
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    Ordered 4/4 shipped 4/25. So 3ish weeks yip.
    "Nothing could be more irrational than to give the people power and to withhold from them information, without which power is abused. A people who mean to be their own governors must arm themselves with the power which knowledge gives. A popular government without popular information or the means of acquiring it is but a prologue to a farce or tragedy, or perhaps both." - James Madison

  4. #4
    12trysomething's Avatar
    Join Date
    Mar 2013
    Location
    Central NY
    Hammock
    Snipe, Netty, Argon
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    My last 2 orders have been 2 weeks and 3 weeks. As always, talk with anyone at Team hammock gear and let them know of your planned trip - they always come through.

    Enjoy your new gear, I have just completed my full upgrade on all 4 quilts to Argon. LOVE IT!
    "Nothing great was ever accomplished without enthusiasm" "I'm growing older but not up"

    My YouTube Page BackpackingAdventures My FaceBook Page BackpackingAdventures

  5. #5
    Senior Member breyman's Avatar
    Join Date
    Aug 2012
    Location
    Denver, CO
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    Quote Originally Posted by 12trysomething View Post
    My last 2 orders have been 2 weeks and 3 weeks. As always, talk with anyone at Team hammock gear and let them know of your planned trip - they always come through.

    Enjoy your new gear, I have just completed my full upgrade on all 4 quilts to Argon. LOVE IT!
    Quote Originally Posted by Birch View Post
    Ordered 4/4 shipped 4/25. So 3ish weeks yip.
    Quote Originally Posted by bghiker View Post
    I ordered my incubator on 4/15 and it shipped Friday..I should be enjoying its cozy down goodness tomorrow...
    Thanks all for the confirmations! I'll definitely send them a note to follow-up, but it sounds like I should be in good shape.
    Brian
    Denver, CO
    Father. Husband. Scoutmaster.

  6. #6
    Senior Member Hooch's Avatar
    Join Date
    Mar 2007
    Location
    Princeton, NC
    Hammock
    Warbonnet Blackbird 1.7 DL
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    Speer Winter Tarp
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    Depends on who ya know. :P
    "If you play a Nicleback song backwards, you'll hear messages from the devil. Even worse, if you play it forward, you'll hear Nickleback." - Dave Grohl

  7. #7
    New Member
    Join Date
    Sep 2012
    Location
    Elkridge, MD
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    WBBB DL 1.7
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    Kelty Noah Tarp 12
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    8
    I emailed them and asked if it would be possible to to get an Incubator in just under 2 weeks for a trip I was going on. They said to just let them know in the comments section when I ordered when I needed it by. I ordered an it last Tuesday (4/28) and told them I needed it by this Friday (5/9) and I just received it today (5/5). I was blown away by how quick they managed to get it to me by. Perhaps I just got lucky and ordered when they had some free time.

    Either way, I plan on enjoying this weekend and I'll probably be investing in a Burrow in the not too distant future.

  8. #8
    Member Tehghost132's Avatar
    Join Date
    Jul 2013
    Location
    Statesville, NC
    Hammock
    Warbonnet Ridgerunner
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    HG Winter Palace
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    WB / AHE / WL
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    68
    I just got my winter palace from them last week when I said I needed it for a may 2nd trip. They got it to me well before I needed it, about 1.5-2 weeks.

  9. #9
    Firebird's Avatar
    Join Date
    Jun 2013
    Location
    Carthage, NC
    Hammock
    WBRR, Numerous DIY
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    Winter Palace WBCB
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    119
    Tehghost, glad you got your Winter Palace so quickly. I ordered one along with cuben sleeves on Feb 28 and received a damaged one in 3 weeks. Called them, and then returned it within 2 days and they said I'd get it within a week. Now 9 weeks and $429.00 later I have nothing. Have sent emails, have called, have left messages. What's up Stormcrow????? Hope everybody else reads this!

  10. #10
    Senior Member breyman's Avatar
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    Aug 2012
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    Quote Originally Posted by Firebird View Post
    Tehghost, glad you got your Winter Palace so quickly. I ordered one along with cuben sleeves on Feb 28 and received a damaged one in 3 weeks. Called them, and then returned it within 2 days and they said I'd get it within a week. Now 9 weeks and $429.00 later I have nothing. Have sent emails, have called, have left messages. What's up Stormcrow????? Hope everybody else reads this!
    Hmmm - I'd follow up again to their email address on their Contact page. I got a reply to my inquiry on the same day. Being a small cottage manufacturer where they have to do all aspects of the business themselves, small things tend to slip through every now and then. They have a reputation for making things right, though, so another contact probably wouldn't hurt.
    Brian
    Denver, CO
    Father. Husband. Scoutmaster.

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