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  1. #1
    New Member
    Join Date
    Jun 2014
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    United States
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    2

    Any communication from Hammock Gear recently?

    Sent an email and left a voice message seven business days ago but no response back.

    They seem busy, if you have talked to them recently do you know their current turnaround time for quilts? Thanks.

  2. #2
    SilvrSurfr's Avatar
    Join Date
    Jul 2011
    Location
    Jersey Shore, NJ
    Hammock
    Dutch PolyD
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    Talked to Adam a couple of days ago and he said turnaround time on quilts was two weeks.

    I rarely send e-mail or leave voice mail messages for HG. I just keep calling Adam till he answers or calls me back. Might take a couple of days but he usually gets back to me.
    “The way to see by Faith is to shut the eye of Reason.” - Benjamin Franklin

  3. #3

    Join Date
    May 2011
    Location
    Maryland
    Hammock
    Thunderbird, DIY 11'
    Tarp
    Superfly, HG
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    DIY, HG, UGQ
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    900
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    10
    Spoke to him yesterday, called about 2 pm. Like SS said, Adam said things are leaving the shop in 2 weeks. Tried calling a couple of days before that without luck. It is worth the repeated attempts, He took all the time I needed to answer all the questions I had.
    I've heard morning is a good time to try.

  4. #4
    New Member
    Join Date
    Apr 2014
    Location
    NC
    Hammock
    GoatBone DIY 1.1
    Tarp
    Borah Gear 8x10
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    HG/enLightened
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    30
    tomorrow will be 2 weeks since my Burrow 40 order... when it ships I'll tell ya :-)

  5. #5
    New Member
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    Jun 2014
    Location
    United States
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    2
    Thanks all.

  6. #6
    thorwren's Avatar
    Join Date
    Nov 2008
    Location
    Lancaster, OH
    Hammock
    Anything hanging in the living room
    Posts
    375
    I've been answering emails like crazy... Not sure how I missed yours, so my apologies.

    Please try again, and I do not reply within an hour, perhaps spam is catching it, so you can PM me to try there. Thank you!

  7. #7
    Member
    Join Date
    Jan 2014
    Location
    Louisville, CO
    Hammock
    Dreamhammock Thunderbird/DIY
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    Whoopie Slings
    Posts
    68
    mine took about 3 weeks to get it. just got it in the mail last weekend.

  8. #8
    Adam has been great to deal with, and my order was completed on time.

  9. #9
    New Member
    Join Date
    Apr 2014
    Location
    NC
    Hammock
    GoatBone DIY 1.1
    Tarp
    Borah Gear 8x10
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    30
    just got an email... My Burrow 40 shipped... 3 weeks on the dot :-)

  10. #10
    Brady's Avatar
    Join Date
    Mar 2013
    Location
    North Vancouver, BC
    Hammock
    WBBB XLC Lefty
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    583
    Jenny was great in getting back to me within 24 hours or less consistently with my recent order which I picked up today.
    Brady

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