my friend who ordered his delux a couple weeks ago got today!!!
he said he understood the school thing, because he's taking classes too.
he excited about the tarp!!!
my friend who ordered his delux a couple weeks ago got today!!!
he said he understood the school thing, because he's taking classes too.
he excited about the tarp!!!
I too will something make and joy in it's making
I got an email from him today about the order I placed on Monday.
Omni
Well it has now been almost 30 days since I received his confirmation and no tarp. I sent a email to him last week and another just a few minutes ago. I know Brian is busy with finals but I cant even get a reply from him. Does anyone know what is going on?
Omni
I know your frustration. I can understand. Just please be a bit patient Brian is an upstanding and very busy guy and I am more than sure you will be happy with your tarp. Just remember good things come to those that wait.Originally Posted by Omni
A Bad Day On The Trail Is Better Than A Great Day At Work!!!
-.- -... ...-- ... -.-- --..
I know he is busy, but if I couldn't provide any amount of decent customer service I wouldn't even bother.
Harsh - but good point.
Add to this the fact that the demand for this product has increased to the point where people are actually having to fend off requests to sell them so that Brian won't lose business.
At some point market forces will come into play, and there will be some competition.
Just my opinion, of course.
Last edited by NCPatrick; 05-11-2007 at 08:08.
"Civilization is the limitless multiplication of unnecessary necessities." - Mark Twain
“I go to nature to be soothed and healed, and to have my senses put in order.” - John Burroughs
It doesn't take much to send a quick email with an explanation and maybe an expected date for the product. Seems like a common courtesy and good customer service.
Stoikurt
"Work to Live...Don't Live to Work!"
It just sucks that things may begin falling apart on the business side for him, because he is too busy with school. But he has his priorities (I think they are well placed).
I agree that his priorities re:school are well placed.
These pesky company "image" problems could be resolved by just being a teensy bit more responsive - even just via an email here and there - to customers. Then again, I'm not in the business of selling anything. I really should just butt out.
"Civilization is the limitless multiplication of unnecessary necessities." - Mark Twain
“I go to nature to be soothed and healed, and to have my senses put in order.” - John Burroughs
To all: My apologies for being not too responsive with emails the past week or two. I just got back from my last final (Physics), and I will be heading home tomorrow. Monday I will beginning to work full time through the summer (or at least through June) and will be getting orders out ASAP. Again, thanks to everyone for their support through my freshman year!
Brian MacMillin
OES
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