I just wanted to say I really appreciate the customer service and communication that Dream Hammocks has.
I just wanted to say I really appreciate the customer service and communication that Dream Hammocks has.
Last edited by *HangMan*; 03-02-2013 at 19:02.
Randy's replied to emails faster than any other cottage vendor I've dealt with, which is saying something. I had several questions before and after a recent purchase and each one was answered in well less than 24 hours. One within about 15 minutes. Good stuff!
Brian
Denver, CO
Father. Husband. Scoutmaster.
I have to agree that Randy's customer service is awesome, and I haven't even actually gotten to place an order yet. He has been tremendously helpful with all of the questions I have had for him so far. Now I just can't wait to get the money together so that I can also checkout his craftsmanship first hand.
Thanks guys for the great feedback.
I really enjoy working with you folks to spec and build all these cool projects.
It's encouraging to hear that things are working the way we like.
Last edited by PapaSmurf; 03-02-2013 at 23:19.
I've only heard great things about Dream Hammocks and Randy. It's great that this community has such fantastic business people in it.
...To wander on in a huge forest without thought of return...
I'm just gonna pile on: I've bought two hammocks from Randy in the last six months, and both experiences have been fantastic. He's great to work with, and my son's Darien UL (+mods) was his favorite Christmas present. I can hardly keep him out of it. I love my DangerBird, too.
"We do not go to the green woods and crystal waters to rough it; we go to smooth it." -- Nessmuk
Assistant Scoutmaster, Troop 102, Fayetteville, Arkansas
I too have recieved great feed back. I also got a chance to see Gideon's ul this weekend, it left a great impression on me.
My experience mirrors Labrador's. I am saving up for a DB and Papa Smurf has been great in responding to my questions.
‟I’m in love with Montana. For other states I have admiration, respect, recognition, even some affection. But with Montana it is love.″ – John Steinbeck
I just want to echo my response to the great service from Papa Smurf and excellent workmanship on his Hammocks....I would do business any day with Randy...which I will!!
I just ordered four hammocks about a month ago...could not be happier with the results...Keep it up PapaSmuff
Turk3
PapaSmurf makes some sweeeeet hammocks. I've had two DangerBirds (one ordered from PapaSmurf and one bought from another forum member) and a Darien UL and they are all super, fantastic hammocks. I slept in my DangerBird this weekend and it was such a wonderful night and I didn't wake up until 8 am. Darn birds chirping.
Randy is great to deal with also. He is very customer service oriented. Thanks Randy.
"No whining in the woods"
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