Yup - his customer service is top notch. I use a paypal account and ordered through his website by dropping an email for what I want and he return emails the price all up including postage to your doorstep. I've done this 3 times now over the past 18-24 mths. I've searched for quality materials in Oz but have found that I can get the best quality materials from Ed in a timely fashion. I know what is going to arrive on my doorstep. I can't find silnylon here and the spectra line Ed has is real cool.