Results 1 to 7 of 7
  1. #1
    Senior Member Bradley's Avatar
    Join Date
    Jun 2010
    Location
    West Kootenay, BC
    Hammock
    NX-150 TX-150
    Tarp
    Vertex-Camo
    Insulation
    Z-Liner & DIY Pads
    Suspension
    Clark
    Posts
    1,672

    Hammock Repair: holes in bed

    A while back (2 months) I was taking an afternoon nap in my NX150,
    and noticed at the foot end of the bed of my hammock a number of small holes.

    I was horrified and after closer inspection saw that there was about six holes
    varying from pin hole to pencil led size, and that laying in the hammock
    would stretch the holes and make them bigger.

    I got out and packed it up and contacted Clark immediately.
    They were very concerned as to whether it was a manufacturing defect or not ???

    I said that they didn't appear til a month after I had it
    and the first couple of tries I had left my shoes on while laying in.

    Clark said that they would determine a couple of things when they had it in their possession.
    The options were to patch or replace the entire bottom.

    It was brutal not having the hammock
    as the lack there of was right when
    I had been planing a trip into a new area.
    The type of trip I will not get many of.

    Conclusion:
    Clark repaired the area with a 4x5 inch patch,
    one inside and one out side,
    and sewed a very professional stitching,
    There was no charge, and they held back my z-liner order
    in order to ship together at no extra shipping cost.

    I have used my hammock a few times since getting it back
    and I am happy with the way it turned out.

    Sorry for the poor quality of the cel photo
    but my good cam's are out w/family on a trip.
    Attached Images Attached Images
    Bradley SaintJohn
    Flat Bottom Canoe
    Start A Biz

    The Transition from Ground Sleeping to Hammocks
    is the Conversion from Agony To Ecstasy,
    and Curing Ground-In-somnia.

    "Call unto me, and I will answer thee, and show you great and mighty things . . ." Jeremiah 33:3
    ΙΧΘΥΣ

  2. #2
    Senior Member Big Papi's Avatar
    Join Date
    Sep 2010
    Location
    columbus, ohio
    Hammock
    eno doublenest
    Tarp
    Noah's Tarp 12
    Insulation
    HG + AHE tqs/uqs
    Suspension
    donated whoopies
    Posts
    367
    sounds like clark has great customer service

  3. #3
    Yoda's Avatar
    Join Date
    Dec 2009
    Location
    Maryland
    Hammock
    Darien UL
    Tarp
    HG Cuben Hex
    Insulation
    HG Down
    Suspension
    Dynaglide UCR's
    Posts
    5,245
    Congrats on getting it fixed! By chance did they mention what they used and how it was fixed(ie.. did they place any glue/tape or anything inside the patch) also what material they used? Glad they did this for you, it says a lot about the company!!!!
    Formerly known as "Cranky Bear"....

    "yesterday is history, tomorrow is a mystery, but today is a gift---thats why its called a present" - Master Oogway

    It's always best if your an early riser!

    I like hiking as it's like exercise!

    My Blog

  4. #4
    Senior Member Bradley's Avatar
    Join Date
    Jun 2010
    Location
    West Kootenay, BC
    Hammock
    NX-150 TX-150
    Tarp
    Vertex-Camo
    Insulation
    Z-Liner & DIY Pads
    Suspension
    Clark
    Posts
    1,672
    I don't know for sure but would think by the feel and look
    that glue/tape was not used. . .

    . . . I thought that this would be a good post for even the DIY guy/gals
    as there was a thread on this subject, a short time ago.


    They used the same material as the bed is made of.

    Customer service: Yea, they turned it around in less than 24 hrs.

    Bradley SaintJohn
    Flat Bottom Canoe
    Start A Biz

    The Transition from Ground Sleeping to Hammocks
    is the Conversion from Agony To Ecstasy,
    and Curing Ground-In-somnia.

    "Call unto me, and I will answer thee, and show you great and mighty things . . ." Jeremiah 33:3
    ΙΧΘΥΣ

  5. #5
    Senior Member TinaLouise's Avatar
    Join Date
    Mar 2009
    Location
    wilmington, nc
    Hammock
    BB1.0 double
    Tarp
    Hybrid Cuben F.
    Insulation
    Down & IX
    Suspension
    BB straps,whoopies
    Posts
    1,374
    Thanks for your report.

    It's good to know that if I ever get any pin holes (my little rat terrier likes to hang out with me sometimes and I'm always worried about her claws), I can now fix it.

    Bet you haven't gotten back inside your hammock with your shoes on!!

    TinaLouise

  6. #6
    Senior Member Lonely Raven's Avatar
    Join Date
    Jul 2010
    Location
    Bolingbrook, IL
    Hammock
    WarbonnetBlackbird
    Tarp
    Olive Superfly
    Insulation
    Incubat Dempsey TQ
    Suspension
    Stock Webbing
    Posts
    1,516
    That's exactly how I would have done the repair. It looks solid.

    Good to hear they take care of you. Props to them (and to you for posting about it).

  7. #7
    sr1355's Avatar
    Join Date
    Aug 2010
    Location
    Jackson, MI
    Hammock
    DREAM HAMMOCK
    Tarp
    UGQ H11/12 WD11
    Insulation
    UGQ TQ/UQ
    Suspension
    Whoopies w/ ET's
    Posts
    1,861
    Images
    101
    Glad they got it all fixed up for you... I've used that method to repair tore rainflys with seam sealer applied after the patch was stitched... Works great with a few little tricks like making sure the orientation of the patch results in one of the patch corner pointing veritcally so water can run off better...
    Happy Hangin'

    Paul - SR1355
    UGQ Outdoor Equipment
    Makers of High Performance Sleeping Gear and Tarps

    CLICK HERE TO VISIT UGQ GALLERY

    CLICK HERE TO VISIT OUR WEBSITE

    FOLLOW UGQ ON FACEBOOK

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •