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  1. #1
    Member Airborne's Avatar
    Join Date
    Jun 2010
    Location
    Mobile, AL
    Hammock
    WBBB 1.1
    Tarp
    Big Mamajamba
    Insulation
    Crows Nest
    Suspension
    Web and Woopie
    Posts
    77
    Images
    16

    Great Customer Service!!!

    Got a phone call today from JRB after I gave them an old PayPal address to ship to. My mistake. They called me and said that they would send the items I wanted and didn't want me to pay for an additional order. I am astounded!!!! WOW! FANTASTIC customer service!!! When was the last time REI did that?

    Tally Hooooooo!!!!!!!!!!

    Airborne
    ------------
    When a WBBB Is Turned Into a Slingshot

  2. #2
    aboyd's Avatar
    Join Date
    Sep 2010
    Location
    Montgomery, Alabama
    Hammock
    Warbonnet Blackbird 1.7 dbl
    Tarp
    DIY
    Insulation
    DIY TQ and JRB UQ
    Suspension
    Straps w/Cinch bkl
    Posts
    1,337
    Images
    6
    JRB rocks!!
    "I will study and get ready, and perhaps my chance will come." - Abraham Lincoln

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