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Thread: Thanks OES!

  1. #1
    Senior Member Sarae's Avatar
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    Thanks OES!

    I was in a panic because the weather is turning bad(for Arizona) this weekend and I have a backpacking trip planned. I had agreed to let a friend try out one of my hammocks, but I didn't have an extra tarp to lend out with it. Oh no!! I couldn't let my friend go to ground just because of something like that! I'd been planning to get one of the smaller MacCats for quite a while now, so on Feb. 17th I emailed Brian at OES to see if he had a dark colored standard or micro that was just sitting there waiting for someone to order it. Then I wait.... uh oh, no immediate response! Come to find out, my email had been sent to Brian's SPAM folder. He emails me on the 22nd (tuesday), as soon as he figures this out and apologizes for his delayed response. Actually, he does have a black sil standard available, would I like it and he would upgrade to express mail for free so I would get it on friday? YES! I put in the order within an hour of getting his email.

    Today at 11am (a whole day early) I got my new standard MacCat. Amazing!
    As a side note, it's supposed to pour on us on Saturday night and we might even see snow on Sunday.

    Thanks Brian!! That was the best customer service ever! As soon as you start selling tarps in cuben, I'm making another purchase
    In every walk with nature one receives far more than he seeks. ~John Muir

  2. #2
    Joey's Avatar
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    Awesome! I love reading happy stories like this. I have a cuben tarp on order from zpack, and a superfly from warbonnet. This makes me want to get a MacCat just because.

  3. #3
    Brian's Avatar
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    Nov 2006
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    Glad to hear the tarp got there safe. Do enjoy it!
    Brian MacMillin
    www.OutdoorEquipmentSupplier.com
    Home of the MacCat and OES 4-Season Hammock Tarps

  4. #4
    dragon360's Avatar
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    I have dealt with Brian on several occasions, have several of his tarps and he has been great with customer care and his product has been awesome so far!
    The key to immortality is first living a life worth remembering. - St. Augustine

    Some people feel the rain. Others just get wet.
    - Bob Marley

  5. #5
    Bubba's Avatar
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    Used my Deluxe for the first time last weekend. Nice tight pitch did well in wind. Awesome job!
    Don't let life get in the way of living.

  6. #6
    Senior Member Sarae's Avatar
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    Jun 2010
    Location
    Tucson, AZ
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    The results...

    The MacCat Standard was a champ, keeping me dry and free from small snow drifts throughout the night I let my friend use the Deluxe, and he was a happy hammock camper, except for some UQ issues, which I find tend to be normal on people's first night in a hammock.

    Before snow:


    After snow:

    It was so awesome to see snow in these mountains! Such a rare event.

    In every walk with nature one receives far more than he seeks. ~John Muir

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