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  1. #11
    Senior Member gRaFFiX's Avatar
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    Mar 2009
    Location
    Sacramento, Ca
    Hammock
    Blackbird - Dbl. 1.1
    Tarp
    OES Spinn Deluxe
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    Quote Originally Posted by Cannibal View Post
    "Holy Cow! How'd he do that!?"

    That's a mere 22 hours from order to delivery!

    Doesn't hurt that I only live about 70ish miles from the Warbonnet factory, but still!

    It was way easier than driving up there and ringing his doorbell until he answered with gear in hand.
    Not all that amazing when you consider he knows he lives 70ish miles from a Cannibal.
    Those who expect disappointment are never disappointed.

  2. #12
    Senior Member genegene's Avatar
    Join Date
    Dec 2010
    Location
    Washington, Ma
    Hammock
    Warbonnet 1.7DL
    Tarp
    W.B. BMJ
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    266
    Quote Originally Posted by ohski View Post
    I had the opposite experiance... ordered my WBBB on 2/23 and just got the shipping notice yesterday 3/30.

    Ski
    I got you beet... I placed my order on 2/10 and got my shipping notice the same day as you

  3. #13
    Joey's Avatar
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    Dec 2010
    Location
    Western Maryland
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    I ordered a slice of pizza from my wife, and got it air shipped (thrown) at me in .2 seconds. Now that's fast delivery!!!

  4. #14
    Senior Member Cannibal's Avatar
    Join Date
    May 2007
    Location
    Denver, CO
    Hammock
    Warbonnet ON!
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    SuperFly or MacCat
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    Yetis & Mambas
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    Webbing and rings
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    13,919
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    136
    Quote Originally Posted by ohski View Post
    I had the opposite experiance... ordered my WBBB on 2/23 and just got the shipping notice yesterday 3/30.
    Quote Originally Posted by genegene View Post
    I got you beet... I placed my order on 2/10 and got my shipping notice the same day as you
    I feel you guys. I've had my share of wait time too and it's enough to drive a person to drinking.

    Since the tarp I wanted was "in stock", I pretty much knew I'd have it in a few days; basically the next time he went to the PO. But I never expected to get it the next morning. That was just cool and a rare event indeed. Based on my historical averages (of a whole "2"), the next next-day delivery without paying extra should be sometime in 2015. Talk about a long wait.
    Trust nobody!

  5. #15
    New Member
    Join Date
    Sep 2010
    Location
    Switzerland
    Tarp
    Big Mamajamba
    Insulation
    Yeti and bag
    Posts
    9
    I thought I need to chime in here as well, and then go back to lurking!

    This Winter I ordered a whole bunch of stuff, including the doors which were on backorder. That was fine, I didn't have time or felt like testing the hammock in the Winter.

    Then I was sent to the US for work and it occurred to me that maybe I could get the parts that were on stock sent to my hotel? After all, transatlantic mailing can take weeks. The only problem was that there was only one week left.

    I wrote an email to Brandon, he said he would send it so it would arrive in time, and a few days later I picked up a Blackbird and a tarp with some other small parts at the reception!


    If I don't contribute anything else, a public thank-you and some advertisement for Warbonnet is in place at least! Superior customer service matches a superior product.

  6. #16
    Senior Member gRaFFiX's Avatar
    Join Date
    Mar 2009
    Location
    Sacramento, Ca
    Hammock
    Blackbird - Dbl. 1.1
    Tarp
    OES Spinn Deluxe
    Insulation
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    AHE Whoopies
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    Quote Originally Posted by Matmat View Post
    I thought I need to chime in here as well, and then go back to lurking!

    This Winter I ordered a whole bunch of stuff, including the doors which were on backorder. That was fine, I didn't have time or felt like testing the hammock in the Winter.

    Then I was sent to the US for work and it occurred to me that maybe I could get the parts that were on stock sent to my hotel? After all, transatlantic mailing can take weeks. The only problem was that there was only one week left.

    I wrote an email to Brandon, he said he would send it so it would arrive in time, and a few days later I picked up a Blackbird and a tarp with some other small parts at the reception!


    If I don't contribute anything else, a public thank-you and some advertisement for Warbonnet is in place at least! Superior customer service matches a superior product.
    Now that's real customer service. Glad it worked out for you, and you were able to take it back home.
    Those who expect disappointment are never disappointed.

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